ANIKUTTAN R
STORE MANAGER
Kollam,CT
Summary
A dynamic Store Manager with a proven track record at RAINBOW TRADING AND DISTRIBUTION, I excel in customer service management and retail inventory management. By mentoring teams and streamlining operations, I've significantly enhanced customer satisfaction and operational efficiency. My expertise in workforce development and retail merchandising drives substantial growth and minimizes shrinkage.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Store Manager
RAINBOW TRADING AND DISTRIBUTION
12.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Storekeeper
FIREMAC SAFTY ENTERPRISES
10.2017 - 03.2021
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Kept sales receipts and maintained accounting records.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Ordered goods from various vendors to maintain store merchandise levels.
- Received, merchandised and arranged all shop items for visual display.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
DATA ENTRY AND VERIFICATION EXECUTIVE
SUMAMBA CONSULTANCY
03.2015 - 03.2017
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Education
FORK LIFT OPERATION -
SREEKRISHNA INSTITUTE OF HEAVY EQUIPMENTS
ANCHAL 04.2001 -
M.COM
MADURAI KAMARAJ UNIVERSITY
Kottarakara, India06-2015
Bachelor of Accounting - B.COM
UNIVERSITY OF KERALA
Punalur, India 04.2001 -
No Degree - IATA/UFTAA FOUNDATION COURSE
IATS
Aroor, India 04.2001 -
High School Diploma -
BOARD OF HIGHER SECONDARY
Punalur, India 04.2001 -
GED -
N.S.V.H.S SCHOOL
VALACODE 04.2001 -
Skills
Customer service management
Timeline
Store Manager
RAINBOW TRADING AND DISTRIBUTION
12.2021 - Current
Storekeeper
FIREMAC SAFTY ENTERPRISES
10.2017 - 03.2021
DATA ENTRY AND VERIFICATION EXECUTIVE
SUMAMBA CONSULTANCY
03.2015 - 03.2017
FORK LIFT OPERATION -
SREEKRISHNA INSTITUTE OF HEAVY EQUIPMENTS
04.2001 -
Bachelor of Accounting - B.COM
UNIVERSITY OF KERALA
04.2001 -
No Degree - IATA/UFTAA FOUNDATION COURSE
IATS
04.2001 -
High School Diploma -
BOARD OF HIGHER SECONDARY
04.2001 -
GED -
N.S.V.H.S SCHOOL
04.2001 -
M.COM
MADURAI KAMARAJ UNIVERSITY
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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