Anil Arora

• Managing a team of 10 people
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Successfully run & implemented a project to standardize reports across all 4 geographical regions i.e. APAC, EMEA, LATAM and North America
• Responsible for Forecasting and Budgeting of Operating expenses except Direct marketing expenses
• Also responsible for Actual monitoring, Variance Analysis
• Direct interaction with Clients on regular intervals

• Transitioned 2 client processes for Thailand and India region
• Preparing SOPs and getting sign-off from clients
• Forecasting & budgeting for Sales and expenses
• Variance Analysis i.e. comparing P&L statements for 2 years and providing narratives for material variances
• Organizing and leading monthly governance calls with clients
• Preparing various managerial reports such as SLA reporting, Bench file, GPH tracking and reporting, etc..

• Preparing financial calculations for SOWs/Contracts
• Preparing global contract tracking file
• Preparing Forecast vs Guidance report
• Preparing Ageing file for pending invoices
• Follow up with client AP team for pending invoices
• Work with AP finance team to get invoices generated and send to vendors
• Trained and supported new team members, maintaining culture of collaboration.
• Preparing various other reports such burn tracker, LOE flux report, PoH report, etc..

Working for IBM on contractual basis as PMO coordinator. Roles & Responsibilities were as follows:

• Maintaining and Tracking of Budget Basically Cost Analysis with respect to Staffing, Hardware, Software and Vendor Costs.
• Resource Utilization Management (Including Delinquency management and Proxy Claiming)
• Asset Management (Hardware/Software)
• P3 Management Report- Monthly Activity
• Staffing/On-Boarding/Off-Boarding Management
• Prepare Effort Tracking Report at Account Level
• Prepare PAW Report
• Prepare PCB Dashboard

• Working on DB-DC domain (Doc-Processing).
• Working on 401-(K) Plans, Various Pension Plans, Hardship Withdrawal, Hardship Loan, and Verification of Assets, DC-Enrolment, Rollover, Pension Election Authorization and Distribution.
• Taking Ad-hoc report of inventory from the server on Excel.
• Using Excel skills (VLOOKUP, Validation, Filters, Pivot Tables and Formulae) for organizing & analyzing the inventory.
• Uploading the organized inventory in WAT (Work Allocation Tool) and Allocating work among team-members.
• Taking Follow-ups and sending the final Ad-hoc report of inventory to Operation Managers.
• Executes participant issue resolution and ensures proper documentation and follow-up takes place

• Working on back-end profile
• Taking Ad-hoc report of inventory from the server on Excel.
• Using Excel skills (VLOOKUP, Validation, Filters, Pivot Tables and Formulae) for organizing & analyzing the inventory.
• Uploading the organized inventory in WAT (Work Allocation Tool) and Allocating work among team-members.
• Taking Follow-ups and sending the final Ad-hoc report of inventory to Operation Managers.
• Executes participant issue resolution and ensures proper documentation and follow-up takes place.