ANIL BISHT
Kashipur
Summary
To work in a challenging atmosphere which will provide me with an opportunity to learn and grow and improvement interpersonal skills by interacting with different persons.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ASSISTANT RESTAURANT MANAGER
EROS HOTEL , NEW DELHI
NEW DELHI
09.2024 - Current
- Reviewed employee performance data regularly to identify areas needing improvement.
- Developed marketing strategies to attract new customers.
- Managed cash register operations including deposits and reconciling discrepancies.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Coordinated catering services for special occasions or corporate events.
- Promoted special events or discounts to increase sales volume.
- Created weekly work schedules for all restaurant personnel.
- Maintained accurate records of sales transactions and other financial information.
FOOD AND BEVERAGE EXECUTIVE
EROS HOTEL, NEW DELHI
New delhi
03.2023 - 09.2024
- Performed regular maintenance checks on kitchen equipment.
- Provided leadership and direction to restaurant employees.
- Coordinated catering services for special occasions or corporate events.
- Facilitated communication between waitstaff and kitchen staff during peak hours.
- Monitored inventory levels and placed orders as needed to maintain optimal stock levels.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Analyzed operational costs and made recommendations for cost savings.
FOOD AND BEVERAGE EXECUTIVE
LEELA BHARITYA CITY, BANGLORE
BANGLORE
01.2022 - 03.2023
- Continually evaluates the quality of the guest experience through interaction and feedback.
- Supervised a term of 15+ staffs, to give them proper training and standards.
- Monitoring the inventory of the restaurant to keep the things maintain.
- Try to make the work easy for the teammates.
- Plan, forecast and execute food and beverage orders.
- Process customer complaints patiently.
- Plan alternative recipes for customers with special dietary needs.
- Check food and beverage supplies and place orders when needed.
- Track and order shipments.
- Communicate and build strong relationships with vendors.
- Plan, hire, train, oversee and manage the members of staff.
- Oversee and supervise the welcoming of customers.
- Always strive towards an exceptional customer experience.
FOOD AND BEVERAGE SUPERVISOR
WELCOM BY ITC HOTELS, DWARKA
NEW DELHI
01.2021 - 01.2022
- Training and supervising employees to ensure that they are performing their jobs correctly.
- Monitoring employee productivity to ensure that goals are being met.
- Coordinating employee schedules, including shift changes and absences.
- Overseeing inventory of food and beverage supplies, ordering new items as needed.
- Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness.
- Managing employee payroll by reviewing time cards and processing paychecks.
- Interviewing, hiring, and training new employees as needed.
- Establishing budgets for food, labor costs, and other expenses related to running the business.
- Providing customer service by answering questions about menu items or suggesting.
FOOD AND BEVERAGE ASSOCIATE
WELCOM BY ITC HOTELS, DWARKA
NEW DELHI
01.2018 - 01.2021
- Provide excellent services to customers at a restaurant.
- Greet restaurant customers in a courteous manner.
- Assist and support restaurant chefs in preparing dishes and beverages.
- Take orders and serve the guest.
- Assist in serving quality food and beverages.
- Prepare billings for customers for the services offered.
- Collect bills from customers.
- Maintain and manage restaurant premises in hygienic and cool condition.
- Ensure stimulatingly pleasant restaurant experiences to customers.
INDUSTRIAL TRAINING
RADDISON BLU, DWARKA
02.2017 - 07.2017
- Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
- Analyze efficient upkeep of tools through proper usage of equipment and devices.
- Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
Education
Bachelor in hotel management -
A
12th -
10th -
Skills
- Sales
- Team building
- Problem solving
- Decision making
Certification
- Received various Certificate Awards in my profession.
- Completed HMI training from ITC MANESAR.
- Received various certificates in school and college.
- Received award from DDMA during Covid time for working in hotel.
Hobbies and Interests
- Travelling
- Playing cricket
- Love farming
- Love watching and playing sports during weekends.
Languages
- English
- Hindi
- Kumauni
Languages
English
Beginner
A1
Timeline
ASSISTANT RESTAURANT MANAGER
EROS HOTEL , NEW DELHI
09.2024 - Current
FOOD AND BEVERAGE EXECUTIVE
EROS HOTEL, NEW DELHI
03.2023 - 09.2024
FOOD AND BEVERAGE EXECUTIVE
LEELA BHARITYA CITY, BANGLORE
01.2022 - 03.2023
FOOD AND BEVERAGE SUPERVISOR
WELCOM BY ITC HOTELS, DWARKA
01.2021 - 01.2022
FOOD AND BEVERAGE ASSOCIATE
WELCOM BY ITC HOTELS, DWARKA
01.2018 - 01.2021
INDUSTRIAL TRAINING
RADDISON BLU, DWARKA
02.2017 - 07.2017
Bachelor in hotel management -
A
12th -
10th -
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