With over 10 years of experience in banking card fraud, KYC operations, transaction monitoring, and 2+ years in multimedia operations, I have developed a strong skill set in managing day-to-day operations to ensure the highest quality of service and customer satisfaction. Expertise lies in achieving service levels that result in customer delight.
• Working as Senior AML Analyst (Transaction Monitoring) for UK based Retail customer.
• Professional level understanding coupled with working experience of regulatory requirements relating to money laundering including KYC due diligence.
• Raising SAR (Suspicious Activity Report) for Suspicious account activity to NCA (National Crime Agency).
• Conducting name searches of entities and related parties using various internet tools, e.g. Google Search, World Check Search.
• Investigate for suspicious activity interprets evidence from multiple tools and systems to determine the legitimacy of customer account behavior.
• Exposure in handling KYC process for institutional and individual banking clients.