Customer Support Technician
Managing Order Status, Shipping, Returns, Refunds, and Exchanges.
Jaipur Rajasthan
02.2024 - 01.2025
- Improved customer satisfaction by promptly addressing and resolving technical issues.
- Participated in ongoing professional development opportunities, staying current with industry advancements and best practices.
- Provided remote assistance to customers, effectively resolving issues without the need for on-site visits.
- Streamlined troubleshooting processes for quicker resolution times and increased customer satisfaction.