Anil Gazta
Shimla,Himachal Pradesh
Overview
5
5
years of professional experience
15
15
years of post-secondary education
Work History
FOOD AND BEVERAGE
HOTEL RAMADA PLAZA
2019.11 - 2020.05
- F&B Associate Hotel Ramada plaza Chandigarh /Radisson jass Shimla- {1year 6 months}
- Escorting &Welcoming Guest.
- Serving Food &Beverage to the Guests.
- Making Different types of banquet &buffet setups.
- Ensuring guestSatisfaction.
- Greeted guests warmly to foster welcoming environment.
Quality Auditor &Trainer
Oravel Stays Private Limited {OYO
Chandigarh
2020.12 - 2021.08
- Ensuring Staff Training Regarding Hospitality Standards Tab Training, Housekeeping, Service Training, Front
- Desk Training.
- Ensuring Quality through regular Audits.
- Escalating issues to the Concerned Person & team.
- Taking Follow-ups from Area Business Manager and Area Business Head for any incomplete work at the property
- Marinating Relations with Property Managers
DOCUMENTS AND RC EXECUTIVE
CARS 24 SERVICES PVT.LTD
2021.09 - 2023.08
- Handling All File Documents in physical and digital records
- Escalating issues to the Concerned Person & team
- Handling Mail and grievances
- Taking Follow-ups via mail and phone call to ensure
- RC Transfer within Tat
OPERATIONS COORDINATOR
BERKELEY /OKSHAN SERVICES PVT.LTD
2024.11 - Current
- Escalating issues to the Concerned Person & team.
- Handling Mail and grievances
- Taking Follow-ups via mail and phone call to ensure
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
Bachelor of Science -
CHANDIGARH UNIVERSITY
CHANDIGARH 2016.02 - 2019.10
High School Diploma -
GOVT, S.S.SCHOOL
THEOG 2014.01 - 2024.12
Skills
- Technical Skills –
- Excel, Word, PP, and MS 360 OUTLOOK
Timeline
OPERATIONS COORDINATOR
BERKELEY /OKSHAN SERVICES PVT.LTD
2024.11 - Current
DOCUMENTS AND RC EXECUTIVE
CARS 24 SERVICES PVT.LTD
2021.09 - 2023.08
Quality Auditor &Trainer
Oravel Stays Private Limited {OYO
2020.12 - 2021.08
FOOD AND BEVERAGE
HOTEL RAMADA PLAZA
2019.11 - 2020.05
Bachelor of Science -
CHANDIGARH UNIVERSITY
2016.02 - 2019.10
High School Diploma -
GOVT, S.S.SCHOOL
2014.01 - 2024.12