ANIL JAIN
Delhi
Summary
Strategic Technology and Platform Engineering leader with over 18 years of experience in building and operating large-scale technology platforms. Skilled in architecting high-scale infrastructures across AWS, Kubernetes, and hybrid cloud environments, with a focus on DevOps transformation and AI-enabled engineering platforms. Expertise includes cloud architecture, CI/CD, observability, and reliability engineering, effectively translating business needs into scalable engineering strategies.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Vice President
PAYTM
Noida
02.2016 - Current
- Define technology strategy and architecture for high-scale, highly available fintech platforms spanning AWS, EKS/Kubernetes, networking, distributed systems, data platforms, CI/CD, observability and production engineering.
- Architect and modernize AWS and Kubernetes/EKS platforms with focus on scalability, reliability, security, automation, developer experience and operational efficiency.
- Drove transformation from traditional DevOps to Platform Engineering by implementing reusable platforms, standardising engineering practices, enabling self-service capabilities, and automating infrastructure.
- Established SRE-oriented operating models covering SLOs, incident command, on-call engineering, change governance, capacity planning and production readiness.
- Led reliability engineering for high-throughput, always-on consumer platforms with stringent availability and latency requirements.
- Led DevOps and infrastructure practices for SEBI-regulated fintech platforms, ensuring alignment between engineering velocity, security, operational risk, and regulatory compliance.
- Delivered and governed infrastructure and operational controls aligned with PCI DSS, RBI PPI/PSS and PA DSS requirements.
- Built and led multi-team DevOps organizations, developing technical leadership, ownership models, engineering standards and a culture of automation and operational excellence.
- Architect and operate distributed technology platforms involving Kafka, Redis, databases and supporting middleware, with focus on scalability, resilience, performance, replication and operational safety.
- Drive adoption of AI-assisted and agentic engineering across DevOps and platform operations, including LLM-powered engineering workflows, AI inference, GPU workloads and intelligent automation.
- Lead development of AI-driven delivery and operational workflows, using AI agents for deployment analysis, troubleshooting, RCA and engineering automation.
- Design AI-powered workflows for root-cause analysis, troubleshooting, deployment validation and operational intelligence, reducing dependency on manual investigation.
- Build engineering workflows using Claude, Cursor and MCP, enabling AI agents to interact with engineering tools and operational systems.
- Partnered with Product, Engineering, Security, Architecture and Business teams to translate business requirements into scalable technology strategy and engineering outcomes.
- Architected hybrid infrastructure spanning public cloud and private datacenters, including compute, networking, storage, traffic management, disaster recovery and production operations.
- Modernized data and infrastructure tiers to improve performance and responsiveness.
- Bring end-to-end infrastructure architecture experience from datacenter environments through hybrid cloud and cloud-native platforms, covering compute, networking, storage, operating systems, middleware, databases and application infrastructure.
- Designed modern delivery architectures with Argo CD, Argo Rollouts, and Istio to enable progressive delivery, canary deployments, and automated analysis for controlled production releases.
- Design and govern edge and traffic-management architecture across Akamai, CDN, DNS, load balancing and application traffic routing.
- Advised on reliability and production engineering practices for international technology environments, including PayPay Japan.
- Progressed through engineering and technology leadership roles, leading DevOps, Platform Engineering and infrastructure transformation across large-scale fintech platforms.
- Led modernization of approximately 2,500-server infrastructure fleets, introducing infrastructure as code, automation and cloud/container adoption.
Infrastructure / Cloud & Production Engineering
Sapient Corp.
11.2012 - 02.2016
- Led application-platform operations and cloud delivery for enterprise clients, including Kellogg's and Ann Taylor, ensuring multi-datacenter coordination for high availability and robust business continuity.
- Designed 3-tier cloud architectures and managed multi-application production environments, focusing on load balancing, edge/cache controls, monitoring, backup, and reliability to support seamless operations.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
System Administrator
The India Today Group
02.2011 - 11.2012
- Oversaw infrastructure operations, server builds, patching, network management, and production monitoring to maintain reliability of always-on publishing platforms.
- Installed and configured various software and hardware for smooth-running systems operation.
- Monitored system performance using advanced tools, proactively identifying and resolving issues.
- Owned support tickets using IT management system Impulse for assigning and escalating.
Technology Support & Infrastructure Engineering
Jetking / HCL Infosystems / ICA
12.2007 - 01.2011
- Managed server, operating system, hardware and software infrastructure across datacentre and lab environments, ensuring optimal configuration, effective troubleshooting, and reliable production support.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
Master of Computer Applications (MCA) -
Sikkim Manipal University
Graduation -
CCS University
MeerutSkills
- AWS
- EKS/Kubernetes
- High availability
- Capacity & Performance Engineering
- Release Engineering: CI/CD, GitOps, Argo CD, Automated Analysis
- Istio
- Kafka
- Redis
- Databases
- Akamai/CDN
- Networking
- Traffic Management
- Load Balancing
- Datacentre Architecture
- Observability
- SLO/SLA
- Incident Management
- Reliability Automation
- Performance optimisation
- Operational Risk
- LLM/AI Engineering
- AI Inference
- GPU Workloads
- AI Agents
- MCP
Certification
- AWS Certified Solutions Architect - Professional
- AWS Certified Solutions Architect - Associate
- Red Hat Certified Engineer (RHCE)
- Red Hat Certified System Administrator (RHCSA)
- Redis RU301 - Running Redis at Scale
- Redis RU330 - Redis Security
- Architecting on AWS
- Security Engineering on AWS
Timeline
Vice President
PAYTM
02.2016 - Current
Infrastructure / Cloud & Production Engineering
Sapient Corp.
11.2012 - 02.2016
System Administrator
The India Today Group
02.2011 - 11.2012
Technology Support & Infrastructure Engineering
Jetking / HCL Infosystems / ICA
12.2007 - 01.2011
Master of Computer Applications (MCA) -
Sikkim Manipal University
Graduation -
CCS University