20+ Years of Mastery, Delivering Exceptional Experiences and Amplifying Sales. A Deadline-Driven Pro, Thriving in High-Stress Environments. Expert Managerial Skills, Motivating Teams to Success. Customer Loyalty Catalyst, Embracing the Power of Positive Experiences. Versatile Leader, Guiding Success Across Industries with Vision and Communication.
Overview
25
25
years of professional experience
Work History
MARKETING HEAD
DOKTALE ROOFING SYSTEM [KUDKYS ROOF]
02.2024 - Current
Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
Collaborated with cross-functional teams to develop innovative products that met customer needs and drove business growth.
Streamlined internal processes for improved efficiency, reducing overhead costs and increasing profitability.
Expanded into new markets by conducting thorough research on potential clients'' industries resulting in successful entry.
Drove organizational change by reevaluating company structure to better align departments with overall goals.
Strengthened brand presence through targeted content creation, social media engagement, and public relations initiatives.
Established key partnerships with industry influencers, enhancing brand reputation and generating new business opportunities.
Created a culture of accountability amongst employees thereby increasing productivity levels.
Implemented CRM systems to streamline communication between departments leading to improved collaboration on projects.
Developed comprehensive sales plans for product expansion, resulting in higher market penetration and customer satisfaction.
Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
Boosted brand awareness by developing and implementing strategic marketing campaigns.
GENERAL MANAGER
HAAPSATD INDUSTRIES [KAPITAL PLYWOOD]
04.2021 - 08.2023
Building Success from the Ground Up: Cultivating a High-Impact Sales Force Across South India.
Unleashing Growth Across Kerala and Beyond: Achieving Monthly Sales Targets with Strategic Expansion .
Forging Success Through Vision and Leadership: Building a Thriving Organization with a Stellar Team and Dynamic Work Culture .
Elevating Excellence: Upholding Organizational Standards for Unwavering Service Quality .
Fostering Management Excellence: Empowering Leaders, Driving Performance, and Nurturing Growth
Forecasts and develops annual sales quotas for regions to determine annual and gross profit plans.
Strategic Navigation for Success: Planning, Allocating, and Adapting for Optimal Performance and Achieving Objectives.
Nurturing Relationships, Unlocking Success: Strengthening Bonds with Key Accounts through Personalized Visits .
Driving Growth, Maximizing Returns: Anticipating Needs, Setting Budgets, and Achieving Financial Objectives in Marketing and Sales.
Transforming Operations, Empowering Teams: Enhancing Quality, Efficiency, and Business Strategy for Lasting Success .
Profitability through Precision: Cost Reduction, Timely Deliveries, and Risk Analysis for Optimal Business Performance .
Driving Success through Strategic Planning: Meeting Financial Targets with Accurate Needs Estimation and Annual Budget Development in Marketing and Sales .
Empowering Success: Training, Guiding, and Sustaining High Productivity and Performance Metrics for Team Excellence .
Resolving Challenges, Ensuring Satisfaction: Skillfully Handling Customers to Support Lower-Level Employees and Maintain Stellar Customer Service .
PROPRIETOR
THIRD EYE APPARATUS MERCHANT
10.2019 - 03.2021
Engineering Long-Term Success: Process Innovation for Sustainable Business Growth and Profitability.
Driving Responsiveness: Setting, Enforcing, and Optimizing Internal Policies for Meeting Market Demands.
Safeguarding Excellence: Identifying and Resolving Unauthorized, Unsafe, and Ineffective Practices .
Transforming Culture, Maximizing Efficiency: Implementing Process Improvement for Organizational Growth and Evolution.
Seamless Communication, Unwavering Collaboration: Fostering Positive and Effective Connections for Timely Delivery and Organizational Success..
Driving Engagement and Diversity: Empowering Staff, Cultivating Inclusion, and Enhancing Operational Quality with Innovative Programs and Robust Reporting.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Reduced operational risks while organizing data to forecast performance trends.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Introduced new methods, practices, and systems to reduce turnaround time
CEO, DESIGNATED PARTNER
EYEQ EQUIPMETNS AND TOOLS LLP
09.2015 - 06.2019
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Developed and maintained relationships with external vendors and suppliers.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Managed purchasing, sales, marketing and customer account operations efficiently.
Assessed employee performance and developed improvement plans.
Performed monthly compliance checks.
Generated financial and operational reports to assist management with business strategy.
GENERAL MANAGER-OPERATIONS
KOLAR MILL STORES
08.2014 - 12.2016
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Designed modern employee recognition program which boosted productivity and improved morale.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Introduced new methods, practices, and systems to reduce turnaround time.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Directed initiatives to improve work environment, company culture or overall business strategy.
CEO
U R S TECHNOLOGIES
07.2011 - 11.2014
Onboarded new employees with training and new hire documentation.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Developed and maintained relationships with customers and suppliers through account development.
Cross-trained existing employees to maximize team agility and performance.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Set aggressive targets for employees to drive company success and strengthen motivation.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Managed senior-level personnel working in marketing and sales capacities.
BRANCH MANAGER / AREA MANAGER
VKC CREDIT AND FOREX SERVICES PVT LTD.,
04.2004 - 05.2011
Maintained friendly and professional customer interactions.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Forecasted trends and recommended improvements based on financial risk analyses.
Implemented service improvements to enhance sales cycle.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Evaluated performance against goals and implemented appropriate development plans.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
EXECUTIVE ASSISTANT
WEIZMANN FOREX LTD
08.1999 - 03.2004
Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Provided primary customer support to internal and external customers.
Responded to customer requests for products, services, and company information.
Worked flexible schedule and extra shifts to meet business needs.
Processed both cash and card purchases and returns.
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