Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anil K R

Anil K R

Specialist-Operations
Bengaluru

Summary

Career summary Experienced Senior process consultant with over 4.5+ years of experience in HGS healthcare and Sagility healthcare. reputation for resolving problems and improving customer satisfaction. I was responsible for handling customer service requests for both Groups and Subscribers of our clients that work on US health insurance and maintain a TAT. I have had an track record.

Overview

4
4
Languages
5
5
years of professional experience

Work History

Specialist-Operations

Sagility Healthcare
01.2022 - Current

Sagility Healthcare, Bangalore

Jan 6, 2022 – Jan 2025 Delivered high‑quality customer service for Blue Shield of California, focusing on enrollment and member services.Trained across Cal COBRA, Member Maintenance, SAW, and EET processes.Led onboarding and training for new team members, fostering a collaborative culture.Promoted to Quality Assurance in Oct 2023 for excellence in accuracy and productivity.

Education

Bachelor of Commerce - Accounting And Finance

Banglore University
Bangalore
06-2016

Skills

MS Office

Salesforce

Facets

Accomplishments

Selected for IDP Level 1 & 2 leadership development programs (2022–2024)

✔ Multiple Top Gun Awards for top‑tier performance (2022–2023)

✔ Recognized for highest productivity and accuracy in team (2023

Timeline

Specialist-Operations

Sagility Healthcare
01.2022 - Current

Bachelor of Commerce - Accounting And Finance

Banglore University
Anil K RSpecialist-Operations