ANIL KUMAR
BILASPUR
Summary
I am a seasoned energetic hospitality professional with vast business class hotels experience for 5 Years in Hotel. I am Passionate about creating fond memories and experiences for guests and building exceptional teams, leading with kindness and humility is my sole principle in life. I have a proven track record of increasing revenues, improving operational efficiency, maximizing employee productivity and maintaining excellent guest relations. I am known by industry leaders and peers for strong work ethic, creative solutions, commitment and excellent presentation skills.
Overview
6
6
years of professional experience
Work History
Senior Team Leader
Youmee Pan Asian & Japanese Restaurant (Lite Bite Food PVT.LTD)
Mumbai India
03.2024 - Current
- Working in youmee Restaurant handle all the responsibilities of Assistant manager in the absence of him.
- Produced weekly, daily and monthly activity reports and forecasts.
- Mentored junior team members, providing guidance and support to enhance their career progression.
Senior Team Leader
Bohoba (Speciality Restaurant limted)
Mumbai India
08.2023 - 03.2024
- Worked in Bohoba Restaurant handle all the responsibility of Service executive in the absence of him
- Keeping staff motivated to provide the highest standard of service
- Taking care of CGS Inventory, Operating supply ordering.
- Set clear team goals and delegated tasks and set deadlines.
- Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
- Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
Guest Service Officer-Food and Beverage service
Taj skyline
12.2022 - 07.2023
- Worked in Restaurant Shamiana (Keeping staff motivated to provide the highest standard of service, organizing shift & roasters, managing stock control, monitoring the quality of the service to the guests & running the operations in line with healthy & safety, food hygiene, Preplan the Upcoming Promotion and Food Festival, Administrative work etc
- Built strong relationships with repeat guests, recognizing their preferences and anticipating their needs upon arrival.
- Assisted in resolving billing disputes by thoroughly reviewing charges and offering appropriate solutions.
Team Leader -Food and Beverage Service
Hyatt hotel
01.2022 - 11.2022
- Worked in IN ROOM DINING
- Handled all the responsibilities of manager in the absence of him
- Keeping staff motivated to provide the highest standard of service, organizing shift & roasters, managing stock control, monitoring the quality of the service to the guests & running the operations in line with health & safety, food hygiene
- Handled the operational mail
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Guest Service Associate-Food and Beverage Service
Hyatt Hotel
09.2018 - 12.2021
- Worked in Multi-Cuisine Restaurant (collage) and specialty restaurant (The oriental grill-Tg”s)
- Responsible for mid-month and month end beverage inventory
- Make the store requisition on weekly basis
- Ability to recommend Food& Beverage Combinations and up-sell alternatives
- Worked as a Section Holder taking Food order and delivered to the guest, maintain high standard quality service
- Responsible for keeping clean, tidy, and maintain it for dispensing guest orders, restocking of beverage.
Education
Bachelors Degree in Hospitality And Hotel Adminstr
Institute Of Hotel Management Kufri Shimla06.2018
12Th
Senior Secondary School Kot GHUMARWIN
Himachal Pradesh Board 03.2015
Skills
- Restaurant
- Sales and Marketing
- Talent Acquisition & Employee Relations
- Affirmative Action Plans
- Hygiene and Quality Compliance
- Leadership
- Team Development
- Customer Focus
- Micros & Infrasys
- MS Office & Outlook
- POS
- Eco bills
Languages
English
Hindi
Training And Certificates
- Industrial Training in JW MARRIOTT CHANDIGARH
- Employee of the month, Jan and Feb 2022
- Food safety and standards authority of India (FSSAI).
Personal Information
- Father's Name: Shyam Lal
- Date of Birth: 18/03/1998
- Gender: Male
- Marital Status: Unmarried
Timeline
Senior Team Leader
Youmee Pan Asian & Japanese Restaurant (Lite Bite Food PVT.LTD)
03.2024 - Current
Senior Team Leader
Bohoba (Speciality Restaurant limted)
08.2023 - 03.2024
Guest Service Officer-Food and Beverage service
Taj skyline
12.2022 - 07.2023
Team Leader -Food and Beverage Service
Hyatt hotel
01.2022 - 11.2022
Guest Service Associate-Food and Beverage Service
Hyatt Hotel
09.2018 - 12.2021
Bachelors Degree in Hospitality And Hotel Adminstr
12Th
Senior Secondary School Kot GHUMARWIN