Summary
Overview
Work History
Education
Skills
Timeline
Generic
ANIL KUMAR

ANIL KUMAR

Gurugram

Summary

To work in a challenging and competitive environmenso to get An opportunity to learn new skills, personal growth and contribute to the organizational objectives.

Overview

4
4
years of professional experience

Work History

Shift Incharge

bigbasket
New Delhi
07.2024 - Current
  • Coordination with Customer And Delivery Complete Within 15 mint
  • 20 Rider Team handling and Deploying Customer Delivery.
  • Maintained updated records on product deliveries, returns, damages.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Resolved customer complaints in a timely manner.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Handled customer complaints and queries, ensuring a positive shopping experience.
  • Maintained inventory by checking stock to determine supply levels and ordering new supplies.

Flipkart Suprvisor (B2B)

Flipkart
Gurugram
09.2023 - 07.2024
  • Coordination with last mile and first mile vendors for timely delivery
  • 10+ Rider team handling and deploying last mile, first mile
  • 50+ manpower team handling and deploying to MP seller pick-up, External Client pick-up and delivery
  • Making Route for daily pick-up and align wish-masters and vehicle for this
  • Follow-up with wish-masters for any issue or query and resolve the issue on same time
  • Preparing daily pick-up planning
  • Responsible for 100% pick-up complete without any failure
  • Responsible for External-Client pick-up and External client delivery
  • Responsible for spice-jet pick-up on time, and deliver to the air-port with in tat
  • Daily pick-up of more than 20+ ton is successfully achieved from the market place
  • Maintained in internal tracker for generating report.

Data Entry Operator

Flipkart
Gurgaon
08.2020 - 07.2023
  • Inventory Management for goods outward/inward
  • Proper Quality quantity check of products at the time of inward and outward
  • E-way bill creation and documentation of dispatches
  • Responsible for Loading and unloading delivery vehicles
  • Maintain file for acknowledgement of inventory Data entry operator (flipkart ) August-2020 to may 2023
  • Daily basis report and manual entry in google sheet
  • Maintaining records of daily dispatches
  • Good knowledge of Flipkart software as a FLO, TMS, TC App, Ekart Portal, PL Portal, ETS E_waybill creation and DC Creation
  • Team Handling and Deployments
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.

Education

Diploma in Computer Application (DCA) -

Microsoft Office 2017,2019 -

English typing : 30 WPM -

Emailing and Internet Surfing -

Knowledge of MS Office and other tools like MS Word, MS Excel. -

High level of responsibility and fast-learning traits. -

B.A. Glocal University (U.P.) -

12th Passed From UP Board. -

10th Passed From UP Board. -

Skills

  • Logistics operations
  • Tracking
  • Transportation
  • First mile operations
  • Last mile operation
  • Route planning
  • 3PL,FTL
  • Supply chain operations
  • Inventory management
  • Team Handling
  • Store Opening and Closing
  • Customer Service

Timeline

Shift Incharge

bigbasket
07.2024 - Current

Flipkart Suprvisor (B2B)

Flipkart
09.2023 - 07.2024

Data Entry Operator

Flipkart
08.2020 - 07.2023

Diploma in Computer Application (DCA) -

Microsoft Office 2017,2019 -

English typing : 30 WPM -

Emailing and Internet Surfing -

Knowledge of MS Office and other tools like MS Word, MS Excel. -

High level of responsibility and fast-learning traits. -

B.A. Glocal University (U.P.) -

12th Passed From UP Board. -

10th Passed From UP Board. -

ANIL KUMAR