To work in a challenging and competitive environmenso to get An opportunity to learn new skills, personal growth and contribute to the organizational objectives.
Overview
4
4
years of professional experience
Work History
Shift Incharge
bigbasket
New Delhi
07.2024 - Current
Coordination with Customer And Delivery Complete Within 15 mint
20 Rider Team handling and Deploying Customer Delivery.
Maintained updated records on product deliveries, returns, damages.
Identified appropriate solutions to minimize issues and quickly solve problems.
Resolved customer complaints in a timely manner.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Handled customer complaints and queries, ensuring a positive shopping experience.
Maintained inventory by checking stock to determine supply levels and ordering new supplies.
Flipkart Suprvisor (B2B)
Flipkart
Gurugram
09.2023 - 07.2024
Coordination with last mile and first mile vendors for timely delivery
10+ Rider team handling and deploying last mile, first mile
50+ manpower team handling and deploying to MP seller pick-up, External Client pick-up and delivery
Making Route for daily pick-up and align wish-masters and vehicle for this
Follow-up with wish-masters for any issue or query and resolve the issue on same time
Preparing daily pick-up planning
Responsible for 100% pick-up complete without any failure
Responsible for External-Client pick-up and External client delivery
Responsible for spice-jet pick-up on time, and deliver to the air-port with in tat
Daily pick-up of more than 20+ ton is successfully achieved from the market place
Maintained in internal tracker for generating report.
Data Entry Operator
Flipkart
Gurgaon
08.2020 - 07.2023
Inventory Management for goods outward/inward
Proper Quality quantity check of products at the time of inward and outward
E-way bill creation and documentation of dispatches
Responsible for Loading and unloading delivery vehicles
Maintain file for acknowledgement of inventory Data entry operator (flipkart ) August-2020 to may 2023
Daily basis report and manual entry in google sheet
Maintaining records of daily dispatches
Good knowledge of Flipkart software as a FLO, TMS, TC App, Ekart Portal, PL Portal, ETS E_waybill creation and DC Creation
Team Handling and Deployments
Monitored employee attendance, addressing any punctuality or absenteeism issues.
Education
Diploma in Computer Application (DCA) -
Microsoft Office 2017,2019 -
English typing : 30 WPM -
Emailing and Internet Surfing -
Knowledge of MS Office and other tools like MS Word, MS Excel. -
High level of responsibility and fast-learning traits. -
B.A. Glocal University (U.P.) -
12th Passed From UP Board. -
10th Passed From UP Board. -
Skills
Logistics operations
Tracking
Transportation
First mile operations
Last mile operation
Route planning
3PL,FTL
Supply chain operations
Inventory management
Team Handling
Store Opening and Closing
Customer Service
Timeline
Shift Incharge
bigbasket
07.2024 - Current
Flipkart Suprvisor (B2B)
Flipkart
09.2023 - 07.2024
Data Entry Operator
Flipkart
08.2020 - 07.2023
Diploma in Computer Application (DCA) -
Microsoft Office 2017,2019 -
English typing : 30 WPM -
Emailing and Internet Surfing -
Knowledge of MS Office and other tools like MS Word, MS Excel. -
High level of responsibility and fast-learning traits. -