Proactive professional knowledgeable about all facets of business operations. Focused on building revenue streams, promoting customer loyalty, and maximizing organizational efficiency to boost bottom-line profitability.
Overview
8
8
years of professional experience
Work History
Deputy Manager
Mahindra Logistics
Bangalore
10.2019 - 03.2022
Overall ordering and keeping stock of consumables used in operations
Tracking Payments status for Vendors
Submission of bills on time to commercials every month for reimbursement
Making Billing file on 1st of every month on the volumes handled and submission to customer
Sending Customer confirmed billing file to commercials for raising bills for the month by 5th
Handling local issues from Vendor or Associates for leaves
Daily checking of attendance and regularization of better place
Keeping track of manhours to prepare provisional billing by 25th of every month
Keeping track of all costs involved in month to prepare P n L for every month
Liaising with LL for local issues
Taking interview for selecting supervisor and associates
Giving basic training for the New Joiners
Checking for Manpower Bills and approving to further process every month
Checking for all Vendor bills and approving for further processing
Sending Request for PO creation if required
Liaising with vendor for local electrical repair
Responsible for keeping the facility hygienic by on time washroom cleaning and warehouse cleaning.
Assistant Manager
Udaan
Bangalore
03.2019 - 10.2019
Midmile operations
Looking after overall centre operations
Working for the closures by coordinating with source hubs and destinations
Checking and following up for the pending shipments reflecting in the centre and connecting the shipments as per the allotted TAT without breach
Coordination with the fleet and get the PTL and FTL vehicles as per the allotted time to maintain in scan and out scan Breach
Coordinating with the vendors and building the relationship with the vendors
Checking for the allotted shipments for the 3pls and mapping the cut off times as per the vendors and coordinating with the 3pl vendors for the closures
Looking up for all inventory related to the centre
Coordinating with the vendors and fixing the price to the vendors
Checking for the required manpower for the centre and coordinating with the vendors to fulfill the manpower if required
Coordinating with the fleet vendors and following up if extra vehicle needed as per the load
Taking care of the expectations and clearing on time
Guiding the expectation teams to clear the pendency's on the right time which falls in the different buckets.
Manager
Delhivery Pvt Limited
Bangalore
01.2014 - 03.2019
Looking up overall operations of the centre
Checking with the Client for the overall shipment's expectations for the day
Working on the reports like inventory, pending, inbound & Out bond
Following up with the reports
Planning & Allocating the team & as per the Load Plan
Connecting the shipments without any breach & tracking the shipments till its reach the customer end
Following up the CS team to close the short shipment mails & Tracking the missing shipments
Following up with the Fleet Coordinator for the planning of vehicles for the day pick up as per the client scheduled pick up time
Checking with the client for the Shipments If Partial load received or excess for the dispatch closure
Looking for the daily inventory, and working on the remarks for the pending which is reflecting in the centre
Following up with the CS, BD and if necessary with the client for the closure for the dispatch pending, and if soft data pending to update on the shipments
Checking and follow up on the on-time connection of the shipment as per the lineal connection and Following Up for the shipment connection which has to move by Air & surface as per the plan
Following up with the team for the shipments processed as per the time allotted for them, Where the incoming & bagging done for the shipment and should make sure that same has to be connected for the next available cut offs without fail
Checking with the Team for the connection of the bags, connected to the Lineal Hub from PC at the same time as per the carting time
Tracking for the missing and following up with the CS, BD Team for the closures
Following up the team whether all the shipments have been received as per the DSP for which the shipments have been Scanned at the Client place
If not will talk to the client and clear this on priority
Following up the team whether the shipments have been processed without beach
Daily attendance follow up
Coordinating with the Lineal Team for the Shipments which have been Updated Lost, & for the shipments removed from bag for the bag closure
Coordinating with Lineal Team for the shipments which have been Lost from the CO loader
Following up on the damages and updating the exact RCA
Tracking inbound and out bond and planning accordingly
Checking for the connections delay and working for the RCA(Route causing analysis) for the shipments by finding where the issue caused and what the next step for the action to improve
Visiting the client place to maintain the good relationship and finding the issues what the client is facing and finding the solutions where to be improved
Looking after the fleet for the vehicle placement allotted for the client as per the cut off slots.
Planning Dept
Ace Designers Limited
Bangalore
Interacting with the customer
To coordinate with other departments and make their work done
Routing
Material planning
Employee's daily sap data maintenance
Planning for the operation for the component as per drawing in SAP
Creating bill material for the components as per drawing
Releasing the work orders for the components
Creating routing and time set up for the components as per drawing and operations
Sending the components for the vendors for extra operations
Creating the purchase orders for the components as per the operations
Maintaining the work schedule data for the material
Performing purchase orders for the materials
Performing transfer posting for the material
Daily stock updates.
Education
BCA -
DR.CV.Raman University
12-2013
High School Diploma -
Citizens High School
Hoskote
01-2002
Some College (No Degree) - ITI In Computer Science
Govt ITI College
Gurguntepalya Tumkur Road
Some College (No Degree) - PUC in Arts
Govt PU College
Bangalore KR Puram
Skills
Performance Improvements
Decision-making capabilities
Operations Management
Strong delegating abilities
Staff Training and Development
Product and service knowledge
Cost Reduction
Recruiting and interviewing
Employee Scheduling
Employee Performance Evaluations
Customer Relationship Management (CRM)
Customer Relations
Team motivation
Business development understanding
Orientation and training
Staff Supervision
Recruitment and hiring
Succession Planning
Employee performance evaluation
Workload Management
Project Management
Business Development
Staff Management
Meeting facilitation
Cost Control
Negotiation
Google Drive
Strategic Planning
Staff Development
Employee engagement
Project management abilities
Money Handling
Customer rapport
Languages
English
First Language
Hindi
Elementary
A2
Telugu
Proficient
C2
Kannada
Beginner
A1
Timeline
Deputy Manager
Mahindra Logistics
10.2019 - 03.2022
Assistant Manager
Udaan
03.2019 - 10.2019
Manager
Delhivery Pvt Limited
01.2014 - 03.2019
Planning Dept
Ace Designers Limited
BCA -
DR.CV.Raman University
High School Diploma -
Citizens High School
Some College (No Degree) - ITI In Computer Science
Govt ITI College
Some College (No Degree) - PUC in Arts
Govt PU College
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