ANIL KUMAR

• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Managing sales for the Central Packaged Air Conditioning Service Division across North and East India.
• Handling a business portfolio worth ₹12 crore annually.
• Acquiring complete premises for Hard Engineering Services (HVAC, DG, Transformers, Fire Systems, CCTV, and EPABX).
• Developing and maintaining client relationships to drive business growth.
• Identifying new business opportunities, and providing tailored service solutions.
• Participating in government tenders and RFQs to secure high-value contracts.
• Simultaneously identifying corporate and large manufacturing clients for business expansion.
• Negotiating contracts and ensuring high customer satisfaction.
• Collaborating with internal teams to optimize sales strategies and achieve revenue targets.

• Managed the territory of Delhi NCR and the North, acquiring new clients for facility services.
• Proposed optimized service solutions based on site observations.
• Managed key enterprise accounts with responsibility for sales, contracts, negotiations, and reporting.
• Identified new business opportunities and leads for key clients.
• Utilized sales data and client feedback to improve organizational strategies.
• Researched and analyzed new sales options, prospects, and market trends.
• Monitored client needs and competitor trends to identify improvements, and recommend new products.
• Prepared and promptly sent proposals, contracts, and correspondence to facilitate the sales process.

• Managed territories of Delhi NCR, UP West, and Uttarakhand for B2B facility services.
• Pitched solutions tailored for long-term client associations and negotiated commercial terms.
• Submitted RFPs and applied for tenders.
• Aligned operations teams to cater to diverse client needs.
• Provided revenue forecasts to business head.
• Generated revenue of 12 Cr ACV.

.

• Led a central team of key account managers, strategizing business growth from existing and new clients.
• Analyzed team performance, streamlined internal processes, and managed escalations.
• Assisted team in closing deals and ensured timely recovery from BTC accounts.
• Generated over 5000 room nights and 70L revenue per month.
• Developed BTC recovery dashboard and streamlined 30+ accounts with overdue issues.

• Onboarded and nurtured new and existing accounts, including Patanjali Ayurveda Ltd and ZTE Telecom India Pvt Ltd.
• Engaged with management levels to generate sales and identified new business divisions.
• Planned and executed customer delight activities within key accounts.
• Achieved 150% of target in JAS Quarter 2018 and reduced unhappy customers from 20% to 7%.
• Awarded KAM of the month at the national level..

• Generated sales from existing clients and added new clients.
• Negotiated pricing and started new lanes.
• Resolved client issues and handled escalations.
• Coordinated with internal stakeholders to ensure smooth operations.
• Focused on achieving monthly sales targets.

• Dealt with foreign students, resolving their subject-related queries.