Anil Kumar
IT Program Manager
chennai,TN
Summary
Results-driven Certified Project Manager (PMP) and Certified Agile Scrum Master (ASM) with 16 years of diverse IT industry experience. Proven track record of leveraging skills and analytical approach in competitive environments to drive organizational success. Committed to contributing to organizational growth and continuously enhancing professional development.
Overview
21
21
years of professional experience
3
3
Certification
Work History
Project Manager
Synchrony Financials
Chennai
05.2021 - Current
- Company Overview: Astra Production Support
- Leading a team of 18 support specialists in maintaining optimal operational efficiency, reducing system downtime by 0%.
- Developed a continuous process improvement plan. Introduced automated testing of system patches, reducing rollback incidents by 25%. Implemented a streamlined ticket escalation process, which improved resolution times.
- Introduced structured incident reporting which improved root cause analysis and prevented future incidents. Led cross-functional teams in the successful execution of multiple projects, resulting in a 20% increase in overall project efficiency.
- Developed and implemented project plans, schedules, and budgets, ensuring timely and cost-effective project delivery. Facilitated communication and collaboration between key stakeholders, resulting in a 15% increase in stakeholder satisfaction. Identified and mitigated project risks proactively, resulting in a 10% reduction in project delays and cost overruns.
- Languages/Software: IBM B2B Sterling Integrator, AWS Cloud
- Special Software & Tools: JIRA
Project Manager
Digient Technologies Limited
Chennai
10.2020 - 02.2021
- Company Overview: Sports Book Maintenance
- Responsible for end-to-end project management that predominantly includes managing all development, QA, maintenance and production support activities done by the project team.
- Responsible for preparing project plan and monitor the project progress and control the same starting from project initiation to closure phase.
- Responsible for setting clear expectations on the milestone dates to client managers and offshore and onshore project team and other stakeholder groups.
- Responsible for identifying project risks and issues and follow-up with the project team to mitigate them.
- Responsible for conducting daily status meetings with the project to ensure the project progress is on track without any impediment.
- Conduct weekly steering meetings with Belgium client managers and present the project status in the RAG (Red, Amber, Green) format.
- Languages/Software: Java, Angular 11, Selenium, Python, .NET, React.JS, Node JS, AWS Cloud
- Special Software & Tools: MS Project, Unfuddle
Project Manager
Datamatics Global Services Limited
Chennai
11.2019 - 07.2020
- Company Overview: Walters Kluwers enables healthcare, tax, finance, legal and regulatory professionals to be more effective and efficient. As a global provider of professional information, software solutions and services, Wolters Kluwer helps to protect people's health and prosperity and contribute to a safe and just society, while building better professionals in business.
- Responsible for end-to-end project management that predominantly includes managing all development, QA, maintenance and production support activities done by the project team.
- Responsible for handling a team of 18 offshore team members and 3 onshore team members.
- Interact effectively with Belgium client managers and manages the relationship with line of business managers and technology managers to deliver successful business results based on requirements.
- Responsible for preparing project plan and monitor the project progress and control the same starting from project initiation to closure phase.
- Responsible for setting clear expectations on the milestone dates to Belgium client managers and offshore and onshore project team and other stakeholder groups.
- Responsible for identifying project risks and issues and follow-up with the project team to mitigate them.
- Responsible for conducting daily status meetings with the project to ensure the project progress is on track without any impediment.
- Conduct weekly steering meetings with Belgium client managers and present the project status in the RAG (Red, Amber, Green) format.
- Languages/Software: Java, Angular 7, Selenium, Python, .NET, React.JS, Node JS, Postgress SQL
- Special Software & Tools: MS Project, JIRA
Technical Project Manager
IBM
Chennai
07.2007 - 09.2018
- Company Overview: The FIR application addresses the business needs to have a flexible, regional bill formatter. FIR provides the ability to have common invoice formats across the region, by market segment. Formatted bill data is provided to the Bill Inquiry (CARS and BOSS) and OSCAR systems and to the Invoice Staging Area (ISA). FIR is also designed to access carrier billing information directly off of the RIB (Regional Invoice Billing) databases and process this input to generate various carrier invoices.
- Responsible for technically managing all development, maintenance and production support activities done by the project team. Played the role of a liaison between project team and the client for all the communications. Also responsible for sending files to Fiserv.
- Responsible for understanding project requirements and business needs from the client and assigning to the scrum team for further break down to user stories and development and testing.
- Responsible for preparing project plan and ensuring to track the same in periodic basis on the tasks progression and completion starting from project initiation to closure phase.
- Responsible for continuously balancing project scope, milestone dates and budgetary expense.
- Responsible for setting clear expectations on the milestone dates to the clients and project team and other stakeholder groups.
- Responsible for providing technical assistance to the project team during the development life cycle and ensuring that the team has no impediments.
- Responsible for ensuring that all support production tickets of varying priorities and criticalities are handled by the project team per the defined SLA’s (Service Level Agreement).
- Responsible for preparing weekly and monthly reports on the tickets worked by the offshore and onsite teams and sharing the same with the client management and attending the weekly kick-off meetings and status update meetings and also preparing the annual revenue forecasts for the on-site and off-shore teams.
- Responsible for delivery of monthly maintenance activities such a customer bill generation, data base table maintenance.
- Languages/Software: COBOL, JCL, VSAM, DB2, Java & Testing, Digital Programming
- Special Software & Tools: Remedy, HP Exstream (One Note), Clarity, HPQC, Rally(for Scrum)
Team Member
Accenture
Manila Delivery Center, Philippines
05.2005 - 06.2007
- Company Overview: AMEX is the leading U.S. based Financial major with Banking, Credit Cards, Travel Services, Investment Services, Trade & Forex services etc.
- Involved in Requirements analysis and design of the code.
- Involved in Coding and Reviewing.
- For the enhancements, obtain the requirements specifications and prepare design documents (HLD and LLD)
- Preparation of unit test plans and system test plans & execution of testing
- Quality Assurance activities
- Hardware/OS: OS 390
- Languages/Software: JCL, VS COBOL II
- Database: DB2
- Special Software & Tools: FILE-AID, QMF, CHANGEMAN, SPUFI, MERCURY
Team Member
TCS
Chennai, India
09.2004 - 05.2005
- Company Overview: American International Group (AIG) is the leading U.S. based international insurance organization and amongst the largest underwriters of commercial and industry coverage in the United States.
- Involved in Requirements analysis and design of the code.
- Involved in Coding and Reviewing.
- For the enhancements, obtain the requirements specifications and prepare design documents (HLD and LLD)
- Preparation of unit test plans and system test plans
- Preparation of unit test plan and execution of testing
- Quality Assurance activities
- Hardware/OS: OS 390
- Languages/Software: CICS, VS COBOL II, JCL
- Database: DB2
- Special Software & Tools: DB2, FILE-MANAGER, QMF, ENDEVOR
Education
Master of Computer Applications -
BHARATHIDASAN
03-2004
Skills
- Technical project planning
- Agile project management
- Team management
Certification
- 1) Agile Scrum Master from EXIN.
- 2) PMP
- 3) SAFe Scrum Master
Disclaimer
Place: Chennai Anil Kumar.C
Roles Performed
Project Manager, Program Manager, People Manager, Test Manager, Technical Project Lead, Incident Manager, Quality Assurance & Developer.
Timeline
Project Manager
Synchrony Financials
05.2021 - Current
Project Manager
Digient Technologies Limited
10.2020 - 02.2021
Project Manager
Datamatics Global Services Limited
11.2019 - 07.2020
Technical Project Manager
IBM
07.2007 - 09.2018
Team Member
Accenture
05.2005 - 06.2007
Team Member
TCS
09.2004 - 05.2005
Master of Computer Applications -
BHARATHIDASAN