Gyming and Music
ANIL KUMAR
New Delhi,DL
Summary
To obtain a position utilizing my interpersonal skills. Goal oriented professional who strives for perfection. Creative team player able to interact with all levels of management in a high pressured and deadline-driven environment. Key Strengths: Total Experience in Retail – 14 Years A: Hard – Working, Flexible and technically sound with a zeal for performance. B: Team spirit. C: Willing to work under challenging environments with Problem solving attitude D: Self-Motivated E: Multi-Tasker with strong strategic planning and organizational capacities. F: Skilled in working directly with the public and resolving issues in a successful manner.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Customer Care Associate
- A fast growing MNC with its head office based in Singapore Associated with leading sports brands like REEBOK, ADIDAS, NIKE, NEW BALANCE, and PUMA.
- Responsibilities -:.
- Responsible for Direct Interaction with customers and achieving sales target.
- Involved in visual merchandising of the entire store.
- Assisting seniors in home projects and conducting case studies on errors.
- Maintaining adequate inventory of all elements at the shop.
- Supervising a team of 15 members.
- Involved in product training to the team member.
- Responsible for target achieving with projection of target.
Operation Head
Mohan Bros'
Gurgaon, Haryana
01.2020 - Current
- Company Name –Mohan Bro’s – Pall Mall, Sri Ram & Son Brand – Pall Mall, Sri Ram & Son Designation –Operation Head Location – Delhi/NCR Duration –, OPERATION HEAD Key Deliverables A: Discounting Control B: Offer/Scheme Planning and its effectiveness C: Merchandise booking and planning of seasonal dispatch D: VM theme planning as per the occasions E: Staff Budgeting and KPIs F: Increment, Salaries and incentives planning and proposition to senior management G: Business Expansion in New Market H: Framing of Policies for smooth and effective operation at stores I: Training planning and implement on seasonal merchandise J: Profit and loss of Stores, rentals negotiation K: projects issue resolves and upkeep of store ambience Company Name: Mohan Clothing Company.
- Pvt.
- Ltd.-Blackberry’s Brand -Blackberry’s.
- Increased profits by assessing effectiveness of [Type] and [Type] projects.
- Worked directly with management, [Job title]s, and [Type] department to brainstorm, discuss strategy and mitigate [Type] issues.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed [Number] team members across [Number] departments, resulting in approximate $[Number] increase in annual revenue.
- Implemented business strategies by executing [Technique] and [Technique], increasing revenue and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reduced operational risks while organizing sales and [Type] data to forecast performance trends.
Area Sales Manager
NCR/West UP
10.2013 - 07.2019
- Won Best Retail Executive Award in Financial Year 2014-2015 across India B: Promoted as Area Sales Manager in 2016 C: Won Best Area Sales Manager Award across PAN INDIA in 2017-18.
- Handling 16 Store in North Region i.e.
- NCR/UP West B: Handling Franchise Outlet Company owe C: Revenue Approx.
- 45 CR P.A D: Handling 3 Brands i.e.
- Blackberry’s/Casual and Urban Key Deliverables A: Team Management B: Profitability& Franchise Management C: Strategies Sales Plan & Budgeting D: Store Ambience & VM Responsibility > Train the Trainer A : Trained the Staff with Way forward of company B: Upload the New ideology of Brand C: New Staff look/grooming, Collection, Category D : Suggestive Selling etc Company Name: Global Retail Management.
Role - Area Sales Manager
08.2008 - 10.2013
- Overseeing management and operation of Carlton London 5 Stores and NUN 5 exclusive stores and supervising workforce of 30 people under these stores.
- Involved in collecting& analysis of customer data and comments.
- Forwarding the same analysis to the head office.
- Maintaining Daily Sales track record and forwarding to senior management.
- Handling Audit report for all stores 4 times a year to overcome any pilferage in stock and ensure inventory control.
- Responsible for managing the staff as per business needs & requirements i.e.
- Right people at right place at right time.
- Keeping Track for loss of sale.
- Involved in implementing & suggesting different strategies to compete with competitors which includes how to increase sales, how to reduce stock loss etc.
- Participating in EOSS merchandizing and insuring to send Right stock to all locations.
- Involved in Staff training to ensure customer satisfaction, and sale improvements.
Area Sales Manager
Carlton London Overseas Pvt.Ltd
07.2006 - 08.2008
- Planning branch merchandise as per the area, location, price bracket and customer class.
- Suggesting market feedback for different merchandise to our designers so the best suited range can be launched for different seasons.
- Keeping Track to all fast selling article as well slow mover and providing that details to merchandise for same.
- Insuring smooth operation in all locations.
- Organizing discount campaign 2 times in a year during the lean period to liquidate slow moving stock.
- Handling Audit report for all stores 4 times a year to overcome any pilferage in stock and ensure inventory control.
Designation - Assistant Store Manager
RSH Distribution Pvt. Ltd
07.2004 - 06.2006
Education
Bachelor of Arts - undefined
CMJ UNIVERSITY MEGHALAYA
undefined
Mathura University
Master of Business Administration - undefined
Mahatma Gandhi University
Skills
Budgetingundefined
Interests
Timeline
Operation Head
Mohan Bros'
01.2020 - Current
Area Sales Manager
NCR/West UP
10.2013 - 07.2019
Role - Area Sales Manager
08.2008 - 10.2013
Area Sales Manager
Carlton London Overseas Pvt.Ltd
07.2006 - 08.2008
Designation - Assistant Store Manager
RSH Distribution Pvt. Ltd
07.2004 - 06.2006
Customer Care Associate
Bachelor of Arts - undefined
CMJ UNIVERSITY MEGHALAYA
undefined
Mathura University
Master of Business Administration - undefined
Mahatma Gandhi University
LINKS
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