ANIL KUMAR
Chamba
Summary
Proficient Housekeeping Manager trained in hotel operations, cleaning procedures and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort.
Overview
11
11
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Housekeeping Manager
Sterling Holidays Ltd
07.2023 - 06.2025
- Company Overview: India (Heading 3 Property with Total 170 rooms)
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
- Reviewed employee performance and devised improvement plan to achieve goals. Assigned tasks for completion, inspected work, and resolved housekeeping complaints promptly.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Controlled full-cycle household cleaning services, including business development and client relations.
- Maintained accurate records of supplies and equipment inventory.
Housekeeping Manager
The Verda Group
03.2021 - 07.2023
Housekeeping Executive
EVOLVE BACK RESORTS
11.2018 - 10.2020
Housekeeping Sr. Supervisor
Sterling Holidays Ltd
08.2017 - 09.2018
Senior Guest Associate
Evolve Back Group
12.2014 - 08.2017
Industrial Training
Radisson Blu
06.2014 - 08.2014
Education
Bachelor - Airlines Tourism Hospitality Management
Future, PTU
Chandigarh06.2015
SSC - undefined
Himachal Pradesh School Education Board
Daramashala07.2012
Skills
Customer service-focused
Performance Improvements
Budget Administration
Cleaning and sanitation
Document Control
Customer Service
Certification
Computer Literacy Program & tally - 2012
Interests
Travelling, Reading Book, Cooking, Team Sport
Accomplishments
- Best Smiling Face of the Month Award from Evolve Back Group
- Best Hospitality from Evolve Back Group
- Best Groomed for the Month – Sterling Holidays
- Housekeeping Quiz Competition - Orange County
- Towel Art Competition - Orange County
- Soap Carving Competition - Orange County
- Completing the Ignite-Train the Trainer Program and is certified as departmental Trainer from Sterling University.
Training
- Opera & IDS Knowledge
- Inventory Management
- Pre-Opening Hotel
- Operations & Preparing Department Budget
- Project Management
- Purchase Management
- MS Office
- RMS
Disclaimer
I do hereby declare that the particulars of information and facts stated herein are true, and correct, and complete to the best of my knowledge belief.
Software
Excellent
Timeline
Housekeeping Manager
Sterling Holidays Ltd
07.2023 - 06.2025
Housekeeping Manager
The Verda Group
03.2021 - 07.2023
Housekeeping Executive
EVOLVE BACK RESORTS
11.2018 - 10.2020
Housekeeping Sr. Supervisor
Sterling Holidays Ltd
08.2017 - 09.2018
Senior Guest Associate
Evolve Back Group
12.2014 - 08.2017
Industrial Training
Radisson Blu
06.2014 - 08.2014
Bachelor - Airlines Tourism Hospitality Management
Future, PTU
SSC - undefined
Himachal Pradesh School Education Board