ANIL KUMAR
Logistics & Operations, Supply Chain, E-commerce, Quick Commerce
NAJAFGARH
Summary
Results-driven inventory management specialist focused on process improvement, consistently achieving over 90% service delivery adherence. Exceptional leadership and problem-solving abilities enhance operational efficiency and elevate team performance in dynamic environments. Committed to fostering client satisfaction through strategic initiatives that drive results and optimize workflows. Proven track record of implementing innovative solutions that streamline operations and contribute to overall business success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Blinkit Commerce Private Limited
03.2026 - Current
- Lead and Manage day to day activities of the dark store to ensure smooth, timely and efficient order processing and fulfillment.
- Supervised and led a team of pickers, packers, and shift supervisors, driving productivity and efficience.
- Optimized order picking and packing processes to improve turnaround time and reduce delays.
- Maintained inventory accuracy through cycle counts, audits, and real-time stock monitoring.
- Reduced stock discrepancies, shrinkage, and wastage through process improvements and controls.
- Ensured 100% compliance with SOPs, safety standards, and hygiene protocols (including food handling norms).
- Monitored key KPIs such as order accuracy, fill rate, dispatch time, and customer complaint.
- Implemented process improvements to enhance operational efficiency and reduce order cancellations.
- Coordinated with supply chain and vendors for timely replenishment and stock availability.
- Handled customer escalations and ensured quick resolution to maintain high satisfaction ratings.
- Planned and managed shift rosters and manpower allocation based on demand forecasting.
- Led operations during peak hours, sales, and high-demand situations ensuring seamless execution.
- Trained and onboarded new staff on SOPs, systems, and performance standards.
- Utilized internal dashboards and data to analyze performance trends and drive decision-making.
- Ensured smooth coordination between store operations and last-mile delivery partners.
Business Operation Lead
Antra Assisted Care Services
01.2025 - 03.2026
- Manage warehouse operations with core focus on inventory management, sales purchase coordination and handle clinical operations.
- Overseeing product stock levels, streamlining procurement process, and ensuring seamless clinical supply chain workflow's.
- Collaborate with cross-functional team including regulatory, medical, biotic, and data management.
- Spearheaded daily High Volume warehouse Operations While Maintaining a strict 99% accuracy rate.
- Implemented and enforced 5S Methodologies across the facility to optimise space utilisation, improve workflow efficiency, and maintain a safe working environment.
- Collaborated across departments to forecast demand accurately, maintain optimal inventory levels to prevent both stock-outs and overstocking.
Senior Officer
Dorset Industries Pvt Ltd
03.2024 - 11.2024
- Managed seamless end-to-end logistics encompassing both First and last mile operations to consistently meet and exceed On-Time Delivery KPIs.
- Executed robust Cycle Counting and Physical inventory Procedures to ensure absolute stock integrity and drastically reduce discrepancies.
- Monitor Vendor performance metrics, tracking lead times and delivery reliability to ensure a continuous and uninterrupted supply chain.
- Analyzed daily, weekly and monthly operational reports to identify bottlenecks and implement strategic process enhancement.
- Drove rigorous shrinkage control initiatives, identifying vulnerabilities in supply chain to minimise stock loss and use write-off metrics for improve warehouse cleanliness.
- Conduct regular stock audit and maintain warehouse compliance's.
- Support SCM Team for onetime monthly, Quarterly and Yearly closing targets.
Hub Manager
Difot Express Pvt Ltd
08.2021 - 03.2024
- Oversaw daily operation of warehouse, ensuring timely and accurate receipt storage and distribution of goods.
- Managed and optimized inventory levels to ensure 98%+ stock accuracy and fulfillment rates.
- Coordinated with procurement, logistics, and sales departments to align warehouse operation with business needs.
- Managed inbound and outbound logistics, ensuring 99% on time shipping and receiving performance.
- Developed and enforced SOPs for handling hazardous materials and operating heavy machinery.
- Prepare and submit reports on stock levels, expiry management, and warehouse performance.
- Implement and monitor SOPs for proper labeling, picking, packing, and shipping of Products.
- Maintain high Standards of hygiene and safety within the warehouse environment.
- To monitor and review daily MIS report of all Matrix (SDD, PDD, CPM, DEPS) and ensure SLAs are met.
- Providing regular training sessions, discuss key points and assigning task to team.
- Quality checks and control of the goods in the warehouse at the time of Pickups.
- Ensure all teammates are known about the SOP's and other process which lead to get our target.
- To drive best practices in operation and maintain high level of integrity in all areas of operation amongst team.
Senior Operation Executive
Rivigo Services Pvt Ltd
07.2018 - 07.2020
- Take Responsibility of key operational KPIs of hub.
- Ensuring greater 90% SDD and 100% pick up adherence.
- Capacity utilization of a pick-up vehicle and on time placement of alike customer place.
- DEPS free operation (Zero DEPS delivery and pick up).
- Manage and coordinate with associates for Pickup and Delivery schedule.
- Take responsibility of vendor KPIs and manage relationship with them while ensuring 100% performance.
- To drive best practice in operation and maintain high level of integrity in all area of region operation amongst team.
- Regular monitoring of connection, handling business exception and initiating proactive action to avoid escalations.
- To monitor and review daily MIS reports of all matrix (SDD, CPM, DEPS) and ensure SLAs are met.
- Reducing the Miss-shipments numbers.
- Co-ordinate with Transporters, Business partners (BP) and Porter for timely arrival/Dispatch of consignments.
- Planning and implementations for on time delivery and pick up completion within given TAT.
- Direct management of consignment handling operations at Pc and branch.
- Conducting warehouse stock audits for inventory tally.
- Continual efforts to reduce DEPS by reporting and solving Deps on time.
- Checking document like E-waybill, Consignment Invoice, Road permit at the time of dispatch and arrival of vehicle.
- Manpower management-ensuring productivity and management of loaders.
- Ensuring timely pickup and delivery of consignment at client location.
- Preparing and completing consignment note with 100% accuracy.
- Make quality check of consignment.
- Make QC of the pickup load and updated in tech.
- Trace all pickup request, talk to client and arrange pickup as well as Vehicle as per client requirement.
- Make pre planning of delivery and separate all delivery load route wise.
- Placement of feeder before cutoff time for loading/unloading.
CSS Executive
Max Pacific Pvt Ltd
05.2015 - 12.2017
- Providing daily MIS to Client.
- Answering Inquires and resolving issue faced by clients.
- Monitoring Performance to ensure better service to clients.
- Analyze and Make decision on customer-based data.
- Handle escalation and give right support to client.
- Make Sure all Customer Care Meets Established Standard.
- Daily monitoring on pickup and delivery load of client.
Education
BSC -
Arni University
10th - undefined
CBSE Board
12th - undefined
CBSE Board
Skills
Inventory Management
Process Improvement
Problem-Solving
Technology Proficiency
Regulatory Knowledge
Team Leadership
Customer Service Orientation
Vendor Management
Manpower Management
Budget Management
Time Management
MIS & Data Analysis
Retail inventory management
Store merchandising
Route Optimization
Safety Compliances
Sales Forecasting
Certification
Lean Six Sigma Certiffication
Timeline
Store Manager
Blinkit Commerce Private Limited
03.2026 - Current
Lean Six Sigma Certiffication
02-2025
Business Operation Lead
Antra Assisted Care Services
01.2025 - 03.2026
Senior Officer
Dorset Industries Pvt Ltd
03.2024 - 11.2024
Hub Manager
Difot Express Pvt Ltd
08.2021 - 03.2024
Senior Operation Executive
Rivigo Services Pvt Ltd
07.2018 - 07.2020
CSS Executive
Max Pacific Pvt Ltd
05.2015 - 12.2017
10th - undefined
CBSE Board
12th - undefined
CBSE Board
BSC -
Arni University