Anil Kumar N
HR & Employee Relations
Bangalore
Summary
Dynamic HR leader with over 18 years of experience in enhancing employee engagement, fostering a positive organizational culture, and spearheading HR transformation initiatives. Expertise in crafting and executing innovative people strategies that significantly boost retention, productivity, and overall employee experience. Proven track record in stakeholder management, effectively aligning HR initiatives with overarching business goals to drive organizational success. Committed to leveraging strategic insights to cultivate an agile workforce and promote a thriving workplace environment.
Overview
10
10
years of professional experience
Work History
Associate Vice President – HR & Employee Engagement
Quess Corp Ltd
05.2024 - Current
- Designed and executed company-wide employee engagement programs, improving retention.
- Implemented HR analytics dashboards to track engagement, attrition, and productivity trends.
- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Maintains humanresource staff job results by counseling and disciplining employees, planning, monitoring, and appraising job results.
- Have digitized complete joining formalities including induction through POP (paperless onboarding process).
- Launched recognition platforms that boosted employee participation.
- Org restructure, Performance review and defining of matrix for onboarding till exit inline with compliance.
- Built an RMG Team to support bench release associates with new projects, resulted in redeployments.
General Manager – HR & Engagement
Quess Corp Ltd
04.2022 - 04.2024
- Designed engagement calendar with 100+ initiatives annually across multiple business units.
- Conducted employee listening forums, reducing grievances.
- Trainings Conducted: Conducted training sessions to the recruitment teams based on companies new policies and briefing them over the salary deduction, which will help them in salary negotiation with the candidates.
- Client interaction and Conflict/Escalation management: Connect with clients and address their needs as necessary; Handle complaints and issues of employees, clients as well as the team with sensitivity and tact; Manage and lower escalations.
- Re-badging: Has been part of many rebadging processes in organization level from HR perspective.
- Org level GMC & GPA was managed including empaneling insurance agencies.
Deputy General Manager – HR Operations & Engagement
Quess Corp Ltd
10.2019 - 03.2022
- Streamlined onboarding and engagement process for new joiners, reducing no-shows.
- Rolled out pulse surveys and action plans, achieving 90% improvement in employee satisfaction scores.
- Org level Audits were managed at regular interval and ensure to score 95% & above and implement the audit suggested changes & improvement.
Senior Manager – HR Operations & Engagement
Quess Corp Ltd
04.2015 - 09.2019
- Employee Engagement Activities quarterly basis: Ensure to have a connect with employees from the team member on the query detailing and understanding the FRA of the candidate and highlighting the same to business, to conclude the queries with employees based on the business feedback, followed with the Town Halls to address the group of employees at the client place which includes R&R ,fun activities with updates from Quess business team. Also we request client to be a part of the event to witness and to do the guest of honors to distribute the awards to awardees (if any).
- Monitoring Teams activity by our regular cadence calls to ensure to cover all the touch points and share the consolidated report to management with observation and suggestions to act upon to improve employee satisfaction.
Education
Bachelor’s Degree - B.A., B.Com, Equivalent
GGIPU
Bengaluru, India 04.2001 -
Skills
Employee Engagement & Experience Strategy
Awards
Recipient of High performance for HR Leadership Excellence multiple time in 2019,2021&2023., Successfully integrated HR engagement strategy post-merger for 7000 employees.
Timeline
Associate Vice President – HR & Employee Engagement
Quess Corp Ltd
05.2024 - Current
General Manager – HR & Engagement
Quess Corp Ltd
04.2022 - 04.2024
Deputy General Manager – HR Operations & Engagement
Quess Corp Ltd
10.2019 - 03.2022
Senior Manager – HR Operations & Engagement
Quess Corp Ltd
04.2015 - 09.2019
Bachelor’s Degree - B.A., B.Com, Equivalent
GGIPU
04.2001 -
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