ANIL KUMAR PAWAR
Nagpur
Summary
Implemented security solutions via hardware installation, firewall configuration, and VPN setup. Enhanced system reliability and protected organizational assets through proactive monitoring and troubleshooting. IT professional with expertise in system administration and technical support, driving productivity improvements and ensuring compliance with service level agreements.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Sr. IT Support Engineer
MITSUBISHI POWER INDIA Pvt. Ltd.
08.2024 - Current
- Monitored systems and software continuously to ensure optimal performance and reliability.
- This includes troubleshooting hardware, software, and networking issues.
- Working on achieving the SLAs, working on solutions to enhance productivity.
- Engaged in operational and critical activities to back up and monitor network devices and wanlinks.
- Documentation and Record Keeping. A Desktop Support Engineer is also responsible for maintaining records of issues and solutions, which can help in quick resolution.
- They help with the installation of software and hardware, and they may also need to assist users.
- Contributed to execution of NTPC project in Mouda, Nagapur, MH, supporting project goals and timelines.
Sr. IT Executive
Gujarat Ambuja Export Ltd
06.2022 - 07.2024
- Ensuring technical solutions are designed for performance, reliability, scalability, maintainability, supportability and business continuity while leveraging industry's best practices.
- Managed IT operations in Chalisgaon, Maharashtra, overseeing system performance and service delivery.
- Configured and customized SAP modules, such as FI/CO, MM, SD, and PP, to meet business requirements, resulting in a 20% increase in productivity and a 10% reduction in errors.
- Developed and maintained interfaces between SAP and other systems, improving data accuracy and reducing manual data entry by 30%.
- Installed, configured, and managed Firewall/UTM solutions like Fortinet, along with ACLs, NAT, and VPN to enhance network security.
- Accountable for Installing, configuring & managing of Firewall like Checkpoint and ACLs, NAT, SSL & IPsec VPN.
- Involved in Installing, configuring & managing of Firewall/UTM like SonicWALL TZ & NSA Series and ACLs, NAT, SSL & IPsec VPN.
- Installed, configured, and managed Juniper SRX series Firewall/UTM, along with ACLs, NAT, and IPsec VPN.
- Installed, configured, and managed McAfee Web Gateway as a proxy and web security solution.
- Installed, configured, and managed Email Security solutions including McAfee Email Gateway, Barracuda Spam Firewall, and Fortimail.
- Installed, configured, and managed McAfee NSP as a Network Intrusion Prevention System (NIPS).
- Responsible for giving for Installing, configuring & managing of Trend Micro Deep Discovery (APT).
- Provided telephonic, remote, and email support to customers, ensuring timely resolution of technical issues.
Sr. IT Executive
Delhivery Ltd
07.2021 - 05.2022
- Configured and managed networking devices including Cisco routers, Fortinet firewalls, and Cisco switches (6509, 3750, 3550) to optimise network performance.
- Coordinated with tools team to implement monitoring and backup solutions for network devices, enhancing operational reliability.
- Participated in operational and critical activities to back up and monitor network devices and WAN links.
- Maintained comprehensive documentation of network inventory and LAN/WAN diagrams to ensure accurate network representation and facilitate troubleshooting.
- Plan on achieving the SLAs, working on solutions to enhance productivity.
- Worked in Pune, Maharashtra, managing network operations.
IT Executive
Ecom Express Pvt Ltd
01.2018 - 01.2020
- Evaluated and conducted POCs for various IT security solutions, including web proxy, email security, IPS, and APT, recommending suitable options to management.
- Coordinated with technology vendors (e.g., Fortinet, Dell SonicWall, Check Point, Palo Alto, McAfee, Trend Micro, Juniper) to assess latest offerings and identify best solutions for the organisation.
- Accountable for Installing, configuring & managing Email Security solutions like McAfee Email gateway, Barracuda Spam Firewall, Fortimail.
- Executed installation, configuration, and management of NIPS including McAfee NSP.
- Executed installation, configuration, and management of Trend Micro Deep Discovery (APT).
- Ensured technical solutions were designed for performance, reliability, scalability, maintainability, supportability, and business continuity, leveraging industry best practices.
- Ensured system operates in conformance with specifications.
- Delivered telephonic, remote, and email support to customers.
- Worked in Katni, Madhya Pradesh, delivering IT solutions.
DSL Engineer
Airtel Broadband
06.2015 - 11.2017
- Developed the DSL high-speed internet pilot project for new-home contracts across the Southern California Region.
- Acquired two years' experience at Airtel Broadband in Bhopal, managing customer service and technical support to enhance user satisfaction.
- Phased out commercial satellite programme by designing retrofit solutions for commercial locations in the Southwest region, improving service delivery.
- Implemented communication systems during company-wide facilities redesign, streamlining operations and enhancing team collaboration.
Hardware & Networking Engineer
Winux Wireless Solutions
bhopal
06.2014 - 05.2015
- Gained expertise in wireless broadband sales, marketing, and installations, contributing to customer satisfaction and service delivery at Winux Wireless Solutions, Bhopal.
Education
BE - EC
RGTU Bhopal
01-2013
ADCPCM -
IGM Dehli
01-2009
12th -
MP Board
01-2008
10th -
MP Board
01-2006
Skills
- System Administration
- Active Directory
- GPO Management
- DNS setup
- DHCP setup
- Mail server setup
- Domain controller setup
- File server setup
- Print server setup
- Application server setup
- Antivirus setup
- Windows Deployment
- Desktop support
- Troubleshooting
- Troubleshooting
- Email client configuration
- MS Outlook
- Outlook Express
- Windows Live Mail
- Remote Working
- Live Meeting
- RDP
- RDP
- RDP
- VNC
- Net Meeting
- Kasaya
- Surveillance System Management
- System Installation
- Asset inventory management
- Asset inventory management
- Asset inventory management
Certification
Diploma in Chip Level Computer Hardware Networking
Custom
Married
Timeline
Sr. IT Support Engineer
MITSUBISHI POWER INDIA Pvt. Ltd.
08.2024 - Current
Sr. IT Executive
Gujarat Ambuja Export Ltd
06.2022 - 07.2024
Sr. IT Executive
Delhivery Ltd
07.2021 - 05.2022
IT Executive
Ecom Express Pvt Ltd
01.2018 - 01.2020
DSL Engineer
Airtel Broadband
06.2015 - 11.2017
Hardware & Networking Engineer
Winux Wireless Solutions
06.2014 - 05.2015
BE - EC
RGTU Bhopal
ADCPCM -
IGM Dehli
12th -
MP Board
10th -
MP Board