ANIL KUMAR SHARMA
Network adminstrator
Great Noida
Summary
A Bachelor of Engineering degree in Information Technology has given me an analytical bent of mind. Working for TCS (Since 13 September 2021 till Present), as Assistance consultant, being part of this organization has enabled me to channel my creativity and analytic facilities towards conceptualizing the client requirements into technology, design, creation and delivery of quality products and their services. I aim to utilize my talents and training where I can grow by making successful contributions to the company’s growth and become an asset for the company.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
4
4
Certifications
Work History
Assistance consultant
TATA CONSULTANCY SERVICES LTD
09.2021 - Current
- Working for the client, “Santos,” as part of their Network Support Team, one of the biggest oil and gas companies in Australia.
- Working on the Santos Project and maintaining the Network and Security Infrastructure.
- Proactive alarm monitoring and troubleshooting of networking and security devices.
- Remotely managing and troubleshooting the network and security-related issues for more than 40 states in Australia.
- Coordinating with the Procurement team to provide the new L2 and L3 switches to the Local IT/FSO and configuring them according to the user's requirements.
- Coordinating with ISP and cloud vendors AWS, Azure, Telstra, and Megaport for last-mile connectivity.
- Working on the firewall, policy rules, licensing, and creating policies to allow or block traffic, and troubleshooting.
- High availability configuration and OS upgrade.
- Set up and troubleshoot the LAN, WAN, networking projects, and technical services.
- Understanding customer business requirements, suggesting hardware, and creating a technical solution/Bill of Materials to complete the requirement.
- Provided technical support, identified, and resolved recurring issues in a 24/7 environment.
- Responsible for configuring new changes in the production setup through the Change Management Process.
- IOS upgradation on Cisco switches and routers, as per requirement, and to address vulnerability.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Also, I am including working with TAC in isolating the bugs in the software and implementing TAC’s recommendations.
- Maintained and troubleshot Cisco wireless controllers, including performing IOS upgrades to support new APs and implementing TAC's recommendations.
- Managed and maintained the global Riverbed platform and upgrades, including rules and policy pushes using CMC.
- Maintained Riverbed Cascades in finding end-user performance issues for operations.
- Worked with application support teams in determining the baselines of the applications using Cascade Shark and Cascade Pilot.
- Tracked and trended bandwidth utilization, prepared reports, created graph charts, and compiled the reports for senior management using Cascade Profiler and Cisco Works.
- Expert knowledge of Riverbed family devices, certificates (SSL/ROOT), and downgrade and upgrade Riverbeds.
- Knowledge of renewing the valid card, SSL certificate, of Firewall, Riverbed, and ClearPass.
- Doing repetitive call analysis and root cause analysis to minimize the downtime under PR.
- Working experience with ticketing tools in IT Service Management (Incident Management, Problem Management, and Change Management) for network service delivery.
- Generating network performance reports, downtime reports of links, and network utilization reports of links and devices on a daily and weekly basis, along with analysis to improve network services.
- Technical validation of customer solution requests, in coordination with various teams like Front-end Teams, Engineering, and Capacity Management, to smooth the implementation of customer service.
- Problem Manager, time-bound to provide root cause analysis, weekly call with the client for problem ticket review, progress, resolution, and proactive thought process. Known error database, solution database.
- Incident/problem ticket tracking for the team, productivity analysis, motivation, and BCP.
- Strong knowledge of SOPs (ITIL), compliance, and knowledge articles.
- Configure and troubleshoot Palo Alto Networks firewall models (PA-850, PA-3220, etc.) using a centralized management system (Panorama) to manage large-scale firewall deployments.
- Met deadlines and turnaround time without compromising quality norms, and adhered to SLA. Implemented short- and long-term plans for the achievement of process objectives.
- Incident, service request, change, problem, and project management, followed by ITIL best practices.
- Transition reviews of newly added devices and acquired sites into the existing network.
- Provide technical input for weekly and monthly customer service review reports. Create and review the Method of Procedure (MOP) and/or Standard Operating Procedure document (SOP).
- Participates in problem reviews, bridge calls, and assists with maintenance windows as needed.
- Performing branch office refreshes, preparing technical documentation, and configuring devices.
NETWORKING SENIOR SPECIALIST
NTT DATA SERVICES aka Dell Services
08.2016 - 09.2021
- Client: Moody's Investor Services.
- Project: Moody's Network Support Team.
Network Engineer
WIPRO INFOTECH LTD. (on the payroll of Dihi Health Tech Pvt. Ltd.)
10.2015 - 07.2016
- Client : GAIL INDIA LTD
- Project : FMS (Datacenter – Network & system Management Support).
Network Engineer
TATA CONSULTANCY SERVICES LTD. (on the payroll of PCS Technology Limited)
05.2013 - 10.2015
- Client Location : TATA MOTORS
- Project : GENEVA for TATA MOTORS in Collaboration with TCS-TML.
FMS Engineer
TATA CONSULTANCY SERVICES LTD. (on the payroll of PCS Technology Limited)
11.2012 - 04.2013
- Project : GENEVA for TATA MOTORS in Collaboration with TCS-TML.
Education
BE/B-Tech - Information Technology
Pranveer Singh Academy of Technology
Kanpur, Uttar PradeshClass XII - undefined
Pantnagar Inter Collage
Class X - undefined
Pantnagar Inter Collage
Skills
- Network Hardware : Hubs, Implementing LAN configuration with Layer-2 & Layer-3 switches (6500,4510, 4507, 2960, 3750,3900 and small business), Nexus 5K and 7K switches and Routers (7600, 3900, 3800, 3700, 2900, 2800, 2600 and 1700)
- Routing Protocols : Static, Default, EIGRP, OSPF and BGP
- Switching Protocols : STP, VTP, RSTP, PVST, GLBP, HSRP, VRRP, Stacking, VLAN’s, Layer 3 Switches, VPC and VDC
- Software Tools : Cisco catalyst DNAC, MS visio-2003, Eclipse
- Programming : Java with inbuilt Android
- Packages/Tools : Voyence, IP Control, Splunk, Cisco Prime, Aruba Clear pass, BMC Remedy, Service now (Snow) RTMS, Avocent box, Dame ware Remote Control & SCCM for Remote control
- Monitoring Tools : Entuity, HP NNMI, SCOM, Orion (Solar wind)
- Wireless : Airtight Access Point (AP-60 and AP-55), Wireless controller-CT5500,5800,9800 and Cisco AP’s
- Riverbed Family : CMC/SCC, Riverbeds (CX7000, CX3000, CX5000), Cascade, flow gateway and Sensor
- Security : Palo Alto firewall VM,220, 850 and 3220, Security Policies, HA, Pan-OS upgrade and Panorama
- AAA/NAC : Understanding of ISE and ClearPass (Implementation and troubleshooting)
Certification
CCNP (CISCO CERTIFIED NETWORK PROFESSIONAL
Accomplishments
- Received promotion in TATA motors from FMS Engineer to Network Engineer.
- Received promotion in NTT Data from Network design senior Analyst to Networking senior specialist.
- Attended workshop on Ethical Hacking and code security, conducted by i3indya technologies, in the year 2010-11.
- Star of the quarter in TATA motors.
- Received multiple appreciation/Award from Santo’s customer.
Additional Information
Certification:
- CCNP (CISCO CERTIFIED NETWORK PROFESSIONAL
- PCNSE (Palo Alto Networks Certified Network Security Engineer)
Verification:705dff5bf41346de82b885704578461d - CCNA (CISCO CERTIFIED NETWORK ASSOCIATE)
CISCO VERIFICATION CODE: 410833979230CRCG
CISCO ID: CSCO12180363 - ITIL Foundation
Certificate number: GR750323713AS
- Notable Projects worked upon
- Replacement of EOL Switches-
Migration of multiple locations into clients standardized controlled configuration followed by replacing the end-of-Life devices with new Router, Switches and Riverbed.
- Bulk IOS Upgrade and NAC (dot1x) implementation-
Planning and successfully completion of upgrading IOS version on c3850, c9300, Nexus 9K switches, Routers, Riverbeds, ClearPass, Palo Alto and WLC after analyzing the open caveats and vulnerabilities within defined window using Cisco prime/DNAC or manually.
Implementation of dot1x globally to support NAC across many sites completed successfully.
Timeline
Assistance consultant
TATA CONSULTANCY SERVICES LTD
09.2021 - Current
NETWORKING SENIOR SPECIALIST
NTT DATA SERVICES aka Dell Services
08.2016 - 09.2021
Network Engineer
WIPRO INFOTECH LTD. (on the payroll of Dihi Health Tech Pvt. Ltd.)
10.2015 - 07.2016
Network Engineer
TATA CONSULTANCY SERVICES LTD. (on the payroll of PCS Technology Limited)
05.2013 - 10.2015
FMS Engineer
TATA CONSULTANCY SERVICES LTD. (on the payroll of PCS Technology Limited)
11.2012 - 04.2013
Class XII - undefined
Pantnagar Inter Collage
Class X - undefined
Pantnagar Inter Collage
BE/B-Tech - Information Technology
Pranveer Singh Academy of Technology
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