Anil Kumar T.K
Delivery Program Manager
Bangalore
Summary
22+ years of experience in IT industry. Adept at Project, program, Delivery and Account Management and CMMI Processes, Specializes in Product development. Can communicate with ease with both technologists and end-users, Proven Expertise in handling multiple projects and teams across geographies. Overall responsibilities include Creating Proposal and SOW/DOU, Effort/Cost Estimation, Resource Planning, Project Planning & Scheduling, Risk Management, Monitoring project activities, providing support and resolving issues, Configuration Management, Defect Prevention, Metrics Management, And Interacting with Client. Resource Management and people management. P&L management, GPM, EBITDA
Overview
28
28
years of professional experience
Work History
Delivery Manager
UST
02.2019 - 06.2024
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Mentored junior team members to develop their skills and advance within the organization.
Delivery/Account Manager
UST Global
09.2013 - 07.2017
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Implemented quality control measures to reduce errors, resulting in increased customer satisfaction and repeat business.
Sr. Delivery Manager
IBM India Ltd
04.2007 - 08.2013
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Implemented quality control measures to reduce errors, resulting in increased customer satisfaction and repeat business.
- Optimized resource allocation for increased efficiency, aligning team skillsets with project requirements.
- Enhanced client retention through consistent delivery of high-quality services and prompt issue resolution.
- Improved customer satisfaction rates by closely monitoring project progress and addressing concerns promptly.
- Championed best practices in project management throughout the organization, contributing to a culture of excellence in service delivery.
- Reduced client escalations through proactive risk management and effective communication strategies.
- Collaborated with cross-functional teams to streamline workflows, reducing redundant tasks and increasing productivity.
- Developed strong relationships with stakeholders, ensuring timely updates on project status and deliverables.
- Mentored junior project managers, fostering professional growth and improving overall team performance.
- Implemented robust quality assurance measures to minimize defects and ensure the highest standards of product delivery.
- Established a culture of continuous improvement within the team, driving innovation in process optimization initiatives.
- Increased on-time delivery rates by continuously analyzing processes and identifying areas for improvement.
- Ensured overall project success by tracking key performance indicators, identifying trends, and proactively addressing issues that could impact delivery timelines.
- Successfully managed geographically dispersed teams, overcoming challenges related to time zones, language barriers, and cultural differences.
- Managed budgets effectively, controlling costs while maintaining optimal resource allocation across projects.
- Drove process improvements that led to reduced turnaround times for key project milestones.
- Delivered complex projects within tight deadlines through effective delegation and prioritization of tasks.
- Streamlined project delivery by implementing agile methodologies and enhancing team collaboration.
- Facilitated open communication channels among team members, fostering a collaborative work environment that encouraged knowledge sharing.
- Managed resources effectively to avoid unnecessary delivery delays.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Supervised delivery staff and general productivity.
Engineering Manager
Witness Systems Software Services
04.2006 - 03.2007
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Implemented quality control measures to reduce errors, resulting in increased customer satisfaction and repeat business.
Engineering Manager
FCG Software Services (India) Pvt. Ltd.
01.2004 - 04.2006
Project Manager
Ilantus Technologies Pvt Ltd
03.2003 - 09.2003
Project Manager
Patni Computer Systems Ltd
10.2002 - 03.2003
Project Manager
Wipro Technologies Ltd
12.2000 - 09.2002
Project Leader
Eximsoft Technologies
06.2000 - 12.2000
Team Leader
Frontline Technologies
02.1999 - 06.2000
Programmer
Visesh Infosystems Ltd.
01.1996 - 01.1999
Education
Bachelor of Engineering - Electronics
Bangalore University
Skills
Languages & Scripting: ASP, HTML, JavaScript, VBScript, Dream weaver 30, Visual InterDev 60, VB, Oracle, Sql Server, Crystal Reports, IIS, iPlanet, Java, Corba, XML, Informatica, Business Objects Blue pumpkin frame work
Operating Systems: Sun Solaris, Unix, Windows NT Workstation 40 and 2000, XP
DBMS: MS-Access, SQL Server 70, Oracle, NDS, ADS
Others: Adobe Suite of Marketing cloud products (AEM, Analytics, Target, Campaign), BMC Control SA, Control SA Enterprise, Security StationControl, SA WorkflowControl, SA Links, control SA Passport, IBM Tivoli Access Manager, Netigrity Site minder, Identity Minder, WiproWebsecure, Business Soft (ERP), Witness equality Suite, MS Project, FP Estimation Techniques, Requisite Pro, Rational portfolio Manager
Timeline
Delivery Manager
UST
02.2019 - 06.2024
Delivery/Account Manager
UST Global
09.2013 - 07.2017
Sr. Delivery Manager
IBM India Ltd
04.2007 - 08.2013
Engineering Manager
Witness Systems Software Services
04.2006 - 03.2007
Engineering Manager
FCG Software Services (India) Pvt. Ltd.
01.2004 - 04.2006
Project Manager
Ilantus Technologies Pvt Ltd
03.2003 - 09.2003
Project Manager
Patni Computer Systems Ltd
10.2002 - 03.2003
Project Manager
Wipro Technologies Ltd
12.2000 - 09.2002
Project Leader
Eximsoft Technologies
06.2000 - 12.2000
Team Leader
Frontline Technologies
02.1999 - 06.2000
Programmer
Visesh Infosystems Ltd.
01.1996 - 01.1999
Bachelor of Engineering - Electronics
Bangalore University