Dedicated billing assistant known for enhancing billing procedures and resolving discrepancies. Committed to leveraging expertise in customer service and product knowledge to support organizational goals and improve customer experiences.
Overview
4
4
Languages
3
3
years of professional experience
Work History
Sales Agent
Tata Westside
Eranakulam, edappally
06.2025 - Current
Assisted customers with product selection and provided personalized recommendations.
Communicated effectively with clients regarding billing inquiries and payment issues.
Processed customer invoices using specialized billing software daily.
Billing Assistant
Trends
Nedumkandam
10.2023 - 01.2025
Collaborated with team members to streamline billing procedures and improve accuracy.
Processed customer billing inquiries and resolved discrepancies promptly.
Processed customer invoices using billing software to ensure timely payments.
Maintained accurate records of billing transactions and customer accounts.
Assisted in resolving billing discrepancies through effective communication with clients.