Anil Panthi

B2C Insurance Sales Training and Operations

• Delivered end-to-end sales training for health, term life, and motor insurance products.
• Managed training and quality support for American Express tie-ups with ICICI Lombard, PNB MetLife, and Tata AIG.
• Conducted product, compliance, objection handling, and closing skills training to improve conversion ratios and persistency.
• Ensured strict adherence to IRDAI and partner compliance guidelines, reducing cancellation and mis-sell rates.
• Supported QA calibration, call audits, and performance coaching to enhance sales quality.

B2B Training and Sales

• Led sales training programs for Agilent Technologies, focusing on research and development scientific instruments sold to medical institutions, laboratories, and hospitals.
• Delivered structured training for Tata Tele Services, covering Microsoft licenses, leased lines, and PRI services.
• Created role-based training modules and SOPs to improve sales readiness and client interaction quality.