Anil Panwar
Faridabad, Haryana
Summary
Results-driven Sr. SDET with deep expertise in performance testing, test automation, and AI-driven quality assurance. Skilled in designing and implementing robust testing protocols for LLM-based applications, Agentic AI workflows, and generative AI systems, ensuring reliability, safety, and compliance. Adept at model evaluation using metrics such as BLEU, ROUGE, and perplexity, and experienced in prompt robustness testing, hallucination detection, and bias analysis. Proven ability to build scalable automation frameworks, data pipelines, and AI-powered solutions across finance, telecom, and insurance sectors to enhance application performance and user experience.
Overview
10
10
years of professional experience
Work History
Sr SDET
Aisal Analytics
Delhi
11.2024 - Current
- LLM & GenAI Testing: Designed and executed evaluation pipelines for Large Language Models and Generative AI applications, including:Prompt robustness testing, hallucination detection, bias and safety checks.
Response quality scoring using BLEU, ROUGE, perplexity, and latency metrics.
Automated RAG (Retrieval-Augmented Generation) testing to validate factual accuracy and performance.
- Agentic AI Workflow Testing: Validated multi-agent orchestration and task planning logic to ensure reliable execution of autonomous workflows.
- Built custom test harnesses for AI-driven systems using LangChain, OpenAI Eval, and DeepEval frameworks.
- Designed performance test cases for web and mobile applications; executed load tests using JMeter and LoadRunner.
- Developed OCR engines leveraging advanced image pre-processing (deskew, noise removal, grayscale, DPI adjustments), pattern recognition, and Regex for accurate text extraction.
- Executed regression tests to identify software defects and validate application performance across multiple environments.
- Engineered bots for process mining and customer analytics using NLP techniques such as segmentation and lemmatization.
- Developed Python automation scripts for data processing and designed dynamic web scraping tools with template-based search capabilities.
- Implemented Git version control for efficient source code management and collaboration.
QA Manager
ChannelPlay
Gurugram
01.2016 - 11.2024
- Architected a testing automation framework and applied sentiment analysis to telecom and banking surveys.
- Contributed to “Memento” – a fraud detection platform using AI/ML for real-time fraud prevention.
- Developed and deployed IVR-based speech analytics solutions for customer interaction analysis and automation.
- Integrated voice-to-text conversion systems using speech recognition APIs for telecom and financial clients.
- Built intent classification models to understand customer queries and route calls intelligently through automated workflows.
- Developed and implemented quality assurance processes for software development teams.
- Mentored junior QA staff in effective testing strategies and quality assurance techniques.
- Provided technical guidance to QA team members on issues related to software development lifecycles.
- Performed manual and automated tests on web-based applications using various tools like Selenium WebDriver.
- Coordinated cross-functional teams to streamline testing processes and improve efficiency.
- Conducted detailed test case reviews to ensure comprehensive coverage and accuracy.
- Coordinated with development teams to ensure alignment on testing processes and standards.
- Led test case design sessions to validate software functionality and performance requirements.
- Executed manual and automated tests, identifying defects and documenting issues systematically
Education
B.E. - Computer Science
BSAITM (MDU)
01-2010
Skills
- Generative AI & Agentic AI: LLM Testing & Evaluation (Prompt Testing, Hallucination Detection, Bias & Safety Checks), Multi-Agent Workflow Testing (Orchestration, Task Planning Validation)
- Frameworks & Tools: LangChain, OpenAI Eval, DeepEval, RAG Testing
- Model Performance Metrics: BLEU, ROUGE, Perplexity, Latency, Accuracy
- AI/ML Techniques: OCR, NLP, Speech Recognition, Computer Vision, Text Analytics, Sentiment Analysis, Pattern Recognition
- Process Automation: RPA, IVR, Web Crawling, Image Processing
- Performance & Load Testing: JMeter, Load Runner
- Libraries & Utilities: Tesseract, OpenCV
- Data Engineering: Data Pipeline Architecture, Data Engineering
- Programming & Automation: Python, Automation Testing, Snowflake
Timeline
Sr SDET
Aisal Analytics
11.2024 - Current
QA Manager
ChannelPlay
01.2016 - 11.2024
B.E. - Computer Science
BSAITM (MDU)