Anil Sharma
New Delhi
Summary
Committed to delivering exceptional experiences, I prioritize giving organizations my best. Working efficiently as part of a team, I excel at forming solid personal bonds with fellow staff members. My drive to go above and beyond ensures that my organization not only meets, but exceeds all goals and targets set.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Anardana Hospitality PVT. LTD.
11.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Negotiated with suppliers to secure better pricing, improving restaurant's profit margins.
- Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.
Restaurant manager
Caffe Tonino
04.2023 - Current
- Company Overview: Restaurant manager
- Maintain impeccable service standard & consistent Quality
- Dedicated team player, proactive can-do approach
- Maintain impeccable service standard & consistent Quality
- Dedicated team player, proactive can-do approach
- Excellent Training & communication, guest relation skills
- Excellent organizational, interpersonal & administrative skills
- Proficiency in all finance aspect linked to operation
- Extensive experience & expertise in inventory control
- Understand the competitive landscape and market trends
- Handle employee questions & concerns
- Monitor employees to ensure performance expectations are met
- Maintain Bar Ordering and par stock
- Dealing with vendors and take better deal for the company
- Coordinate with Excise department and Local Authority
- Restaurant manager
- Maintain impeccable service standard & consistent Quality
- Dedicated team player, proactive can-do approach
Asst. Restaurant manager
Paul (India)
12.2022 - 04.2023
- Keep details records of daily weekly and monthly costs and revenue
- Monitor compliance with safety and hygiene regulation
- Communication and team management ability
- Supervise kitchen and front staff and provide assistant if needed
- Process payroll for all restaurant staff
Food & Beverage Executive
Khaas Bagh
04.2022 - 04.2023
- Make SOP for New restaurant to aspect for future targets
- Give Training to staff and product knowledge
- Maintain Proper ordering for operation mis-en-place and take follow up
Asst. Restaurant manager
Caffe’ Tonino
01.2019 - 12.2022
- Participation in department meeting by communicating a clear & consistent message regarding the department goal to produce desired result
- Ensure compliance with all restaurant policies, standards procedures
- Interact with guest to obtain feedback on product quality and service standard
- Encourage employee to provide excellent customer service within guideline
- Handling guest problem & complaint
- Monitor alcohol beverage service in compliance with local law
Asst. Restaurant Manager
Bright Hospitality Pvt. Ltd.
03.2018 - 01.2019
- Handling the entire Restaurant Operations & Maintaining the restaurant decorum
- Take initiative in sale promotion, how to get maximum revenue from the guest
- Responsible for the entire restaurant (Stock inventory, Par stock, etc.)
- Maintain the SOP for the entire Outlet
- From time to time check the checklists of the Outlet the Guest till satisfactory
- Taking daily meetings with all team leaders
- And share about sales promotion, Daily sales Report Food cost/ guest complaints and implement to minimize guest complain
- Schedule training for staff about food & beverage menu, new promotions, upselling
- Sign guest comments cards daily basis
Food & Beverage Team Leader
Mercure Gold Hotel (Accor Hotels)
09.2017 - 02.2018
- Check time to time all the emails
- To Insure delivered food is on time and proper way
- I am responsible for billing and auditing end of the day
- To insure keep ready all the mise-en-place for smooth operation
- Maintain proper hygiene standards
- Make special offers daily basis
- Maintain CCG inventory month-wise
Team Associate
Filitheyo Island Resort
09.2015 - 08.2017
- Company Overview: Team Associate
- To ensure that enough par stocks are maintained for the items required for the smooth running of the restaurant/outlet
- Taking inventory Monthly basis
- Clear the side station and always keep it neat
- Filled in the Feedback from the guest
- Taking orders from the guest & Place them properly
- Maintaining Service sequence
- Upsell the wines
- Set up for Occasionally dinner like Honeymoon, Anniversary, BBQ Dinner, etc
- Team Associate
- To ensure that enough par stocks are maintained for the items required for the smooth running of the restaurant/outlet
Team Associate
Jaypee Palace Hotel & convention center
07.2011 - 03.2013
- Good Knowledge of all the setup of Banquets
- I have good experience with large banqueting diplomatically deal with guests
- Billing of the party
- Making Crockery, cutlery, glassware, and linen Inventory monthly basis
- Maintain Par stock for smooth operation
- Maintain manning for operation & making duty roaster
- Making Requirements for a daily operation like Casual, outsourcing vendor
Education
B.Sc. HMCTT -
Heritage Institute Of Hotel & Tourism
Agra, Uttar Pradesh01.2011
Intermediate -
Uttar Pradesh Board
01.2007
High School -
Uttar Pradesh Board
01.2005
Skills
- Responsiveness
- Leadership skills
- Accountability
- Interpersonal Skills
- Super Organized
- Decision making
- Energetic
- Self-control
- Excellent communicator
- Tactful & articulate
- Ethical
- Administration
- Guest Handling
- Operation Handling
- Customer loyalty
- Staff scheduling
- Operations management
- Conflict resolution techniques
- Recruitment
- Performance improvement
Accomplishments
- EMBASSADOR OF GOODWILL, 07/01/14, Filitheyo, Maldives, For Delivered Quality Guest Service
- Employee of the Month, 06/01/17, Mercure Hotels, Dubai
Personal Information
Date of Birth: 11/08/89
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Restaurant Manager
Anardana Hospitality PVT. LTD.
11.2024 - Current
Restaurant manager
Caffe Tonino
04.2023 - Current
Asst. Restaurant manager
Paul (India)
12.2022 - 04.2023
Food & Beverage Executive
Khaas Bagh
04.2022 - 04.2023
Asst. Restaurant manager
Caffe’ Tonino
01.2019 - 12.2022
Asst. Restaurant Manager
Bright Hospitality Pvt. Ltd.
03.2018 - 01.2019
Food & Beverage Team Leader
Mercure Gold Hotel (Accor Hotels)
09.2017 - 02.2018
Team Associate
Filitheyo Island Resort
09.2015 - 08.2017
Team Associate
Jaypee Palace Hotel & convention center
07.2011 - 03.2013
Intermediate -
Uttar Pradesh Board
High School -
Uttar Pradesh Board
B.Sc. HMCTT -
Heritage Institute Of Hotel & Tourism
Similar Profiles
Buddheswar MahatoBuddheswar Mahato
Project Manager at Convenient Hospitality Service Pvt. Ltd. (Unit of Convenient Construction Consultancy Pvt. Ltd.)Project Manager at Convenient Hospitality Service Pvt. Ltd. (Unit of Convenient Construction Consultancy Pvt. Ltd.)
AR.Ganesh GuptaAR.Ganesh Gupta
DIRECTOR(PROJECTS) at Panchgani properties Pvt Ltd/Ashirwad resorts and hospitality Pvt Ltd.DIRECTOR(PROJECTS) at Panchgani properties Pvt Ltd/Ashirwad resorts and hospitality Pvt Ltd.
Priyesh GautamPriyesh Gautam
Operations Manager at MSMY Hospitality PVT LTDOperations Manager at MSMY Hospitality PVT LTD
Manvendra KumarManvendra Kumar
Manager- Finance & Costing at Genpact India Private LimitedManager- Finance & Costing at Genpact India Private Limited
Rohit PajhalRohit Pajhal
Director Network Operations at Indian Air ForceDirector Network Operations at Indian Air Force