Summary
Overview
Work History
Education
Skills
Timeline
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ANIL SINGH

ANIL SINGH

Assistant General Manager Marketing
HOWRAH,WEST BENGAL

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience

Work History

Assistant General Manager

KEI Industries Limited
05.2005 - Current
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Developed and executed strategies to improve customer experience, resulting in positive customer reviews and increased repeat business.
  • Ensured compliance with all Electrical department regulations by implementing new ideas by guidelines throughout the establishment.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' satisfaction.
  • Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
  • Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Negotiated contracts with vendors to acquire competitive prices and quality products.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reported issues to higher management with great detail.

Asst. Manager

TTD Industries
04.2003 - 03.2005
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Works Manager

Surya Industries
02.1992 - 03.2002
  • Increased overall safety within the facility through thorough risk assessments and implementation of safety protocols.
  • Oversaw facility maintenance, ensuring equipment was well-maintained for optimal performance
  • Coordinated with suppliers to secure high-quality materials at competitive prices while maintaining strong relationships for future business opportunities.
  • Spearheaded cost reduction initiatives, identifying areas for potential savings without compromising product quality or safety standards.
  • Improved production efficiency by implementing lean manufacturing principles and optimizing workflow processes.

Education

Bachelor of Commerce -

Calcutta Universit
Kolkata, India
04.2001 -

Skills

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Timeline

Assistant General Manager

KEI Industries Limited
05.2005 - Current

Asst. Manager

TTD Industries
04.2003 - 03.2005

Bachelor of Commerce -

Calcutta Universit
04.2001 -

Works Manager

Surya Industries
02.1992 - 03.2002

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ANIL SINGHAssistant General Manager Marketing