Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic
ANIL SINGH

ANIL SINGH

HYDERABAD

Summary

Airline Relationship Manager at Air India SATS with a proven track record in customer relationship management and client issue resolution. Expert in developing tailored solutions that enhance customer satisfaction and loyalty. Skilled in market analysis and team leadership, driving successful sales strategies that significantly improve retention rates. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.

Resourceful individual willing to provide the attention and education customers need to ensure a positive financial experience. Bilingual Relationship Manager knowledgeable in explaining tools clients need to build wealth management portfolios.

Client-focused Relationship Manager adept at increasing productivity and completing tasks efficiently. Skilled in client relationship management, financial planning, and strategic sales techniques. Excel in communication, problem-solving, and adaptability, ensuring successful client interactions and satisfaction.

Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.

professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.

Skilled professional inspired and motivated to help customers build financial independence.

Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate, and legal accounting structures.

Overview

19
19
years of professional experience

Work History

Airline Relationship Manager (ARM)

Air India SATS
Hyderabad
10.2008 - Current
  • Evaluated customer feedback to identify areas of improvement in products or services offered.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Implemented strategies aimed at improving overall customer satisfaction levels.
  • Resolved escalated customer issues efficiently and effectively within established timelines.
  • Resolved client issues and complaints promptly, maintaining trust and loyalty.

Coordinator

Visskan Aviation Private Limited
Hyderabad
09.2007 - 03.2008

Commercial Assistant

GRUDA Intelligence And Security Forces Pvt. Ltd.
Hyderabad
03.2006 - 08.2007
  • Performed other duties as assigned by supervisor or manager.

Education

B.com -

Pragati Mahavidyalaya college

Intermediate -

St. Francis Xavier Junior College

S.S.C. -

Agarwal Boys High School

Skills

  • Customer relationship management
  • Client issue resolution
  • Market analysis
  • Data interpretation
  • Sales strategy development
  • Airline flight ramp operations coordination
  • Flight ramp safety
  • Flight turnaround coordination
  • Ground operations flight emergency preparedness
  • Airline sop implementation
  • Customer retention strategies
  • Product knowledge
  • Team leadership

Languages

  • English
  • HINDI
  • TELUGU

Languages

English
First Language
Hindi
Upper Intermediate
B2

Timeline

Airline Relationship Manager (ARM)

Air India SATS
10.2008 - Current

Coordinator

Visskan Aviation Private Limited
09.2007 - 03.2008

Commercial Assistant

GRUDA Intelligence And Security Forces Pvt. Ltd.
03.2006 - 08.2007

B.com -

Pragati Mahavidyalaya college

Intermediate -

St. Francis Xavier Junior College

S.S.C. -

Agarwal Boys High School
ANIL SINGH