ANIL SINGH
Summary
Dedicated history of working under pressure and adapting to situations and callbacks. Offering positiveness to take on added responsibilities. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
12
12
years of professional experience
Work History
Bar Captain
The Brew Estate
Patiala, Punjab
03.2022 - 09.2022
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Barista
McDonald's Fast Food Restaurant
Muscat,, Oman
05.2016 - 11.2021
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Bartender
Golden Tulip Hotel
Amritsar, Punjab
02.2013 - 09.2015
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Assistant Bartender
Hotel HK Clarks Inn
Amritsar, Punjab
07.2012 - 08.2013
- Helped bartender keep bar area tidy, clean and stocked.
- Collected, washed, polished, and replaced glasses.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar captain
Social bar Impresario Entertainment & Hospitality
Uttarakhand, Uttarakhand
10.2022 - Current
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
TRAINING
Radisson Blu Hotels & Resorts
Shimla, Himachal Pradesh
08.2011 - 10.2011
- Attended training committees that wrote training modules for equipment operation and testing.
TRAINING
Taj Hotels, Resorts and Palaces
Ahmedabad, Gujarat
09.2010 - 03.2011
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Crafted special drink and cocktail menus for seasonal offerings
- Developed new signature cocktails to support bar marketing brand and increase profits
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Served high customer volumes during special events, nights, and weekends.
- Attended staff training sessions, meetings and programs.
Education
Hotel Management -
IHM Rishikesh
Uttarakhand, UttarakhandHIGH SCHOOL
Uttrakhand INTERMEDIATE
Uttarakhand Skills
- Decision-Making
- Organizational Skills
- Communication
- Planning and Coordination
- Problem Solving
Languages
English, Hindi
Timeline
Bar captain
Social bar Impresario Entertainment & Hospitality
10.2022 - Current
Bar Captain
The Brew Estate
03.2022 - 09.2022
Barista
McDonald's Fast Food Restaurant
05.2016 - 11.2021
Bartender
Golden Tulip Hotel
02.2013 - 09.2015
Assistant Bartender
Hotel HK Clarks Inn
07.2012 - 08.2013
TRAINING
Radisson Blu Hotels & Resorts
08.2011 - 10.2011
TRAINING
Taj Hotels, Resorts and Palaces
09.2010 - 03.2011
Hotel Management -
IHM Rishikesh
INTERMEDIATE
HIGH SCHOOL