

Seeking a challenging role in a reputable organization to leverage skills and training for impactful contributions. Committed to continuous learning and professional development while driving company success. Proven ability to utilize expertise effectively in dynamic environments.
Served as Sr. Process Associate at Pacific BPO, managing hospital billing and executing end-to-end A/R follow-up on claims, including contacting insurance for denial reasons and resolutions. Processed appeals, reopenings, redeterminations, reconsiderations, and conducted eligibility checks, adjustments, and claim processing.
Gained experience with Citrix, Copilot, Nthrive, and additional tools to improve operational efficiency.
Joined as Process Associate in Knack Global. Handled Medicare Claims and also selected for pilot batch of Adapt Process (Commercial Payers). Executed End to End A/R follow-up on claims and calling insurance for denial reason and resolution. Used to send Appeals, Reopening, Redetermination and Reconsideration and denial follow up, eligibility, adjustments, claim processing and more.
Also handled Client escalations , Client communication, Mentored in Adapt, Productivity track, Feedback review Reducing denials and improving overall team efficiency.
Worked as ON SITE ENGINEER TRAINEE IN Solar panel installation and management.