Summary
Overview
Work History
Education
Skills
Languages
Industry Preferences
Personal Information
Languages
Accomplishments
Timeline
AssistantManager
Anil Temkar

Anil Temkar

Bangalore

Summary

Dynamic Assistant Manager at KPMG LLP with a proven track record in strategic planning and performance management. Expert in KYC operations, I successfully led a team of 45+, enhancing process efficiency and achieving compliance excellence. A motivational leader, I foster collaboration and innovation to drive impactful results.

Overview

15
15
years of professional experience

Work History

Assistant Manager

KPMG LLP
Bengaluru
07.2019 - Current
  • Heading a team of 45+ and managing the end- to- end activities of the process
  • Managing the performance of the team and implementing performance management practices; conducting the hiring as and when required
  • Developing & implementing the on-going KYC training plan and conducting knowledge sharing sessions to enhance the knowledge of the associates
  • Reviewing the AML/KYC-related KPIs (key performance indicators) for the segment/group to ensure consistency in quality and timeliness of completion
  • Maintaining and managing KYC Operations project book of work along with the strategic program roll out, major and minor system enhancements which include live proving and reporting
  • Developing the target operating model, covering people, process, and technology in close coordination with the management and the stakeholders
  • Preparing & presenting MIS reports to apprise management of the process operations and assist in critical decision-making
  • Leading, mentoring & monitoring the performance of team members to ensure efficiency in process
  • Mapping requirements in coordination with Clients and Stakeholders; providing best solutions involving evaluation and definition of scope, client's management, quote integration, scheduling, and resources of projects; leading projects from inception to implementation
  • Working with Business & Functional Leaders & external agencies; devising strategic plans to enhance operations; implementing strict measures in operating procedures to optimize resource / quality/ process/ capacity utilization
  • Setting out in-house quality standards for various operational areas, ensuring high-quality customer experience while adhering to the SLAs for their services
  • Built a process to consult with RM's to verify the outstanding attributes for a customer which helped in more case completions
  • Collaborated closely with the MI team to Develop Tableau Dashboards and Reports, simplifying campaign management for the project
  • Initiated and executed multiple campaigns, effectively clearing volumes, and driving cases to completion
  • Proactively addressed potential bottlenecks, ensuring a streamlined workflow, and crafted dynamic Dashboards for real-time monitoring
  • Co-Ordinate between BA and support team to resolve the issues identified in the project and create a tracker which helps the production team to review and understand the workaround provided by policy/process team and live proving the issue resolved with the help of Jira Built and production Tool

Process Lead

Capgemini
Bengaluru
10.2013 - 07.2019
  • Led a team of 20+ to perform the daily BAU
  • Verified all aspects of Client Identification Program (CIP), Onboarding Trustees and consulting with Qc's
  • Performed data enrichment and data remediation for low/moderate risk customers from various streams to assess changes in customer behavior
  • Assisted the analysts in performing extensive due diligence using internal databases and public domain according to regulatory standards
  • Organized & controlling programs with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of same
  • Acknowledged with a Kaizen award: Implemented the automate check on the trustee onboarding reviews which helped to save 10 mins per day on production

Senior Analyst

Scope International
Bengaluru
07.2012 - 10.2013
  • Ensured that all the live transactions are timely scanned and reviewed
  • Performed quality checks on the transactions completed by the customer and if required blocking the transaction temporarily or permanently on the basis on customer request or if any suspicious found
  • Helping the team by sharing the knowledge to identify the Suspicious transaction
  • Performed extensive investigation write-up, fact finding and valid evidence for negation / escalation

Senior Analyst

IBM Daksh
Bengaluru
12.2009 - 06.2012
  • Elevated to the role of Senior Analyst with ATL, overseeing a team of 9 to 11 Associates, and ensuring the attainment of key performance metrics in accordance with client SOPs and SLAs
  • Successfully managed teams, displaying leadership ability in overseeing and motivating individuals towards common goals
  • Cascade information across the team on any new uplifts or changes
  • Work on the profile assigned on verifying the ID's given by the customer to open the account

Education

B.Com. -

RBANM's
Bengaluru
01.2011

Skills

  • Strategic Planning and Leadership
  • Process Management and Excellence
  • Clients and stakeholder engagement
  • Program Management
  • SLAs and KPIs Management
  • Operations Management
  • Audits, Quality, and Compliances
  • Team Building & Leadership
  • Due Diligence
  • Soft Skills
  • Communicator
  • Motivational Leader
  • Strategic Thinker
  • Collaborative
  • Innovative
  • KYC operations
  • Performance management

Languages

  • English
  • Hindi
  • Kannada
  • Telugu
  • Marathi
  • Tamil

Industry Preferences

BFSI

Personal Information

  • Location Preference: Bengaluru
  • Date of Birth: 09/10/90

Languages

Marathi
First Language
English
Proficient (C2)
C2

Accomplishments

· Built a process to consult with RM’s to verify the outstanding attributes for a customer which helped in more case completions.

· Collaborated closely with the MI team to Develop Tableau Dashboards and Reports, simplifying campaign management for the project. Initiated and executed multiple campaigns, effectively clearing volumes, and driving cases to completion. Proactively addressed potential bottlenecks, ensuring a streamlined workflow, and crafted dynamic Dashboards for real-time monitoring.

· Co-Ordinate between BA and support team to resolve the issues identified in the project and create a tracker which helps the production team to review and understand the workaround provided.

Timeline

Assistant Manager

KPMG LLP
07.2019 - Current

Process Lead

Capgemini
10.2013 - 07.2019

Senior Analyst

Scope International
07.2012 - 10.2013

Senior Analyst

IBM Daksh
12.2009 - 06.2012

B.Com. -

RBANM's
Anil Temkar