Summary
Overview
Work History
Education
Skills
Languages
Timeline
STRENGTHS
Generic
Anil Upadhyay

Anil Upadhyay

Gurgaon

Summary

A result-oriented HR Business Partner with over a decade of proven expertise in strategic human resources planning, stakeholder management, and comprehensive employee lifecycle management. Adept at navigating complex HR challenges with a strategic mindset and a focus on sustainable solutions. Skilled communicator with a talent for building consensus and driving change within diverse organizational environments. Passionate about leveraging human capital to drive business growth and enhance overall organizational performance.

Overview

17
17
years of professional experience

Work History

Senior Manager - Human Resource Business Partner

SBI Cards and Payment Services
09.2021 - Current
  • Implemented HR strategies that aligned with business goals for a financial services corporation.
  • Partnered with department heads to identify team needs and advise on management strategies.
  • Collaborated with department heads on succession planning and talent pipeline development.
  • Created dashboards to monitor employee trends and recruitment efforts for data-driven insights.
  • Oversaw performance management processes, including appraisals and training for users.
  • Advised managers on performance management practices and employee development plans.
  • Maintained an advisory relationship with business leaders, resulting in higher retention rates.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Conducted location visits to engage employees and sustain high morale levels.
  • Facilitated functional town halls to enhance interdepartmental communication and collaboration.
  • Achieved 95% survey participation, collaborating with leaders on actionable improvement plans.
  • Managed employee relations issues to foster a positive work environment.
  • Analyzed data from surveys and other sources to identify trends in employee engagement and satisfaction.

Human Resource Business Partner

InfoEdge India Ltd. (Naukri.com)
07.2015 - 09.2021
  • Led comprehensive HR strategy for 800 employees across recruitment, compensation, and employee engagement initiatives.
  • Enhanced performance management framework, resulting in improved disciplinary procedures and career growth.
  • Developed and delivered targeted training programs aligned with organizational goals and employee aspirations.
  • Handled employee relations matters by resolving work-related complaints effectively.
  • Supported managers in addressing challenging employee relations scenarios through coaching.
  • Organized ENCORE ceremonies to celebrate monthly and quarterly employee achievements.
  • Conducted exit interview analysis to identify actionable insights, decreasing attrition by 10%.
  • Supervised annual appraisal process for 800 employees, ensuring fairness and transparency.

Human Resource Executive

Osource India Pvt. Ltd
07.2014 - 07.2015
  • Facilitated onboarding of new hires and maintained employee records and personal files.
  • Executed employment lifecycle processes through direct communication with HR Business Partners.
  • Managed employee inquiries related to HR procedures, policies, and benefit programs.
  • Ensured compliance of department processes with HR policies and audit requirements.
  • Processed resignation letters, scheduled exit interviews, and managed full and final settlements.

Guest Service Associate

Hyatt Regency
12.2008 - 01.2013
  • Company Overview: Company Description
  • Take orders from patrons for food and beverages
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
  • Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Check patrons’ identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Collect payments from customers

Education

MBA - Human Resource Management

Sikkim Manipal University
01.2014

B.Com -

Delhi University
11.2011

Diploma - Aviation And Hospitality Management

Air Hostess Academy (AHA)
12.2008

Skills

  • Data analysis and HR analytics
  • Interpersonal skills
  • Performance management
  • Employee relations
  • Talent management
  • Analytical skills
  • Attrition and people management
  • Stakeholder management
  • Talent management
  • Employee engagement and relations resolution
  • Retention strategies
  • Grievance handling
  • Effective communication
  • Change management
  • Employee retention

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Senior Manager - Human Resource Business Partner

SBI Cards and Payment Services
09.2021 - Current

Human Resource Business Partner

InfoEdge India Ltd. (Naukri.com)
07.2015 - 09.2021

Human Resource Executive

Osource India Pvt. Ltd
07.2014 - 07.2015

Guest Service Associate

Hyatt Regency
12.2008 - 01.2013

MBA - Human Resource Management

Sikkim Manipal University

B.Com -

Delhi University

Diploma - Aviation And Hospitality Management

Air Hostess Academy (AHA)

STRENGTHS

  • Strategic HR Solutions: Expertise in developing and implementing strategic HR solutions tailored to specific organizational needs
  • HR Analytics & MIS: Expertise in developing HR dashboards to track employee pulse, headcount trend, attrition trends and recruitment status
  • Stakeholder Management: Effective communication and advisory skills for leaders
  • Employee Retention Expertise: Enhancing employee satisfaction and reducing attrition

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Anil Upadhyay