Enthusiastic individual with superior skills in working in both team-based and independent capacities. Result Driven with over 7 years of experience, managing academics & operations. A proven leader and problem-solver able to balance the needs of faculty, staff, and students. Bringing a strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team.
Overview
8
8
years of professional experience
Work History
Academic Support & Scheduling Manager
Niagara College Toronto(Toronto School of Management)
Toronto
12.2021 - Current
Demonstrated leadership by making improvements to work processes and helping to train others.
Utilized highly effective scheduling and interpersonal skills to cultivate and build professional relationships with the company's management team.
Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
Develops, coordinates, and publishes the college timetable and course offerings.
Monitored employee absences and tardiness to ensure adequate coverage for shifts.
Collaborates with other directors/managers to ensure consistent implementation and application of approved policies in terms of course allocation to faculty and onboarding the new faculty.
Establishes registration schedules, processes, and activities.
Consulted with department managers regarding staffing needs and shift changes.
Assisted with the recruitment process by conducting interviews and making hiring decisions.
Provided training to new staff on scheduling policies, procedures, and software systems.
Prepared reports using academic or institutional data and information.
Recruited, hired and oriented departmental staff.
Director of Operations & Academics
Canadore@Stanford Mississauga campus
Mississauga
03.2019 - 12.2021
Organized and facilitated faculty meetings to discuss ongoing projects, updates, and changes in the academic environment.
Provided guidance to students regarding their academic goals and objectives.
Collaborated with other departments to ensure that all educational requirements were met.
Supervised faculty members to ensure quality instruction was provided promptly.
Coordinated special events related to academics such as orientation sessions or guest lectures.
Maintained accurate records of student grades, attendance, and test scores.
Advised students on college admissions processes including application forms, financial aid options, and scholarships.
Analyzed feedback from surveys regarding teaching effectiveness and student satisfaction ratings.
Collaborated with teachers to understand and improve classroom conditions.
Advised students on course selection, progress toward graduation, and career decisions.
Directed activities of admissions, registration and career services departments.
Improved individual departments by working closely with faculty to reorganize class loads, promote resource utilization and modernize equipment.
Manager of Operations & Academics
Canadore@Stanford College
Mississauga
01.2019 - 03.2020
Academic Manager
Canadore@Stanford College
Mississauga
09.2017 - 01.2019
Academic Supervisor
Canadore@Stanford College
Mississauga
09.2016 - 09.2017
Student Services Assistant
Canadore@Stanford College
Mississauga
11.2015 - 09.2016
Provided excellent service and attention to students & families when face-to-face or through phone conversations.
Improved Student satisfaction by finding creative solutions to problems.
Assisted the group with any clerical need by efficiently handling telephone calls, records management needs, and correspondence.
Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Contributed to a positive, educational setting by delivering gentle discipline and promoting student success.
Tracked attendance, grades, and test scores for school records and individual student files.
Answered student, family, and visitor questions with friendly and knowledgeable support.
Helped students build social, emotional, and academic skills.
Education
Graduate Certificate - Financial Services Program - Academic Honors
Canadore College @ Stanford
Toronto, ON
2015
Graduate Certificate - Business Management - Academic Honors
Canadore College @ Stanford
Toronto, ON
2014
PG in Emergency Care
Stanford School Of Medicine & GVK EMRI
India
2010
Bachelor of Science -
Al Ameer College Of Engineering And IT
India
2008
Skills
Over 7 Years of experience in handling International student Enrollment & registrations and scheduling
Overseas all 3 campuses' enrollment planning and handles the Pre-arrival & Post-arrival Student transition
Ensured international students are provided with the necessary tools, information, and resources to be successful throughout all stages of their academic life cycle
Provides on-going management, supervision, and administration of the Registrar's Office, identifying priorities, assigning workload, and reviewing existing operations to identify problems and implement revised methods and procedures
Planned and executed an Orientation program each term for new students and as well planned several on-campus/Off-campus engagement activities for students
Handled the academic queries and provided the students with a plan to resolve them
Worked closely with the IT department, to implement changes in SIS(Student information system) also implemented new several features over the past 5 years
Prepared schedules for each semester and imported them to the banner system with the help of the registrar team
Interviewed and Recruited Staff & faculty as needed
Recruited faculty and provided onboard training
Closely worked with Faculty to ensure the academic policies are followed at all times
Ensured that faculty uses the right curriculums/outlines to deliver the courses
Provided training on online learning Management system - D2l/I learn to Faculty and students as well
Assisted with KPI surveys and annual Program reviews
Overseas the academic progression and provides an academic plan as required
Overseas the students Garde reviews, academic probations, and students counseling
Overseas the section specific outlines and delivery process
Assisted faculty requests regarding textbooks, course outlines, classrooms/facilities, student issues, college policies and practices regarding exams, accessibility services, AODA compliance, and make-up testing
Overseas the Graduation ceremonies
Reviewed Faculty Performance & provides feedback as needed
Overseas quality assurance and effectiveness
Conduct's faculty training program each semester and provides inputs on polices and procedures
Overseas grade revision process for students and as well audits any missing grades and files reports
Overseas the Academic progression check & Exam Board
References
available up on request
Timeline
Academic Support & Scheduling Manager
Niagara College Toronto(Toronto School of Management)
12.2021 - Current
Director of Operations & Academics
Canadore@Stanford Mississauga campus
03.2019 - 12.2021
Manager of Operations & Academics
Canadore@Stanford College
01.2019 - 03.2020
Academic Manager
Canadore@Stanford College
09.2017 - 01.2019
Academic Supervisor
Canadore@Stanford College
09.2016 - 09.2017
Student Services Assistant
Canadore@Stanford College
11.2015 - 09.2016
Graduate Certificate - Financial Services Program - Academic Honors
Canadore College @ Stanford
Graduate Certificate - Business Management - Academic Honors
Canadore College @ Stanford
PG in Emergency Care
Stanford School Of Medicine & GVK EMRI
Bachelor of Science -
Al Ameer College Of Engineering And IT
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