Anil Verma

● Headed a team of 4 engineers, providing guidance and resolving issues to ensure timely project delivery and adherence to deadlines.

● Authored test documentation for new products and reviewed team test cases.

● Reviewed Statement of Work (SOW) upon project sign-off; coordinated with the solution team to assess feasibility and plan proof of concepts (POCs) when needed.

● Independently managed projects like end-to-end creation of contact centers (IVR) as per SOW; performed ServiceNow integration, conducted comprehensive functional testing, and coordinated final review with the project manager.

● Developed and tested APIs using Postman; collaborated with the development team to create region-specific AWS Lambda functions, ensured successful deployment, and validated API performance including response accuracy and response time.

● Implement voice IVR flows through Google Dialogflow and utilize SSML for text-to-speech (TTS) configuration to enhance user interaction and call flow accuracy.

• Azercell is new project and largest mobile network operator in Azerbaijan.
• Primary work to Requirement Gathering, Requirement analysis, Test Case design and Design approval from customer.
• Providing KT to the Team related to Functional Testing and Turbo charging/Events.
• Executing Critical Test Cases, Documentation, Reporting bug in Jira & handling defect till closure.

• Successfully performed Functional, End-to-End Testing and Compliance Testing & ensuring high-quality software deliverables.
• Led a team of 3 members for Migration Testing, effectively managing and coordinating tasks to ensure the seamless transition for both B2C and B2B customers Testing.
• Assigned tasks to team members, closely monitored progress, and shared daily execution reports and test case extractions with all project phases to upper management.

• Demonstrated strong knowledge of SDLC and STLC, as well as Agile Methodologies.
• Conducted various types of testing including functional, regression, system, UI, integration, database, UAT, web, IVR, black box, API, and DB testing
• Excelled in defect logging and tracing till closure using ALM Octane, JIRA, and Quality Center
• Played a key role in successful migration testing from Arica region to Amdocs system
• Proficient in using CRM, OMS, DEXP/DEXPS (Digital), and Billing system.
• Joined automation team and performed sanity and regression testing using automation tools and scripts