Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anilkumar N C

Kannur, Kerala

Summary

Experienced and reliable driver with over seven years of professional driving experience. Operates a personal taxi service, delivering exceptional customer service and efficient transportation. Skilled in route management, vehicle maintenance, and customer satisfaction with extensive experience working with Uber and DLG Farms Pvt. Ltd. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

13
13
years of professional experience

Work History

Owner & Driver

Own Taxi Service
Kannur
03.2020 - Current
  • Manage day-to-day operations, including customer bookings, route planning, and service quality
  • Provide safe, timely, and comfortable transportation to clients across various locations
  • Maintain vehicle condition, ensuring regular servicing and repairs
  • Build positive relationships with repeat customers through exceptional service and professionalism

Driver

Uber Technologies Inc.
Kochi
09.2017 - 03.2020
  • Transported clients safely and promptly to destinations across urban and suburban areas
  • Optimized routes using GPS for efficient pickups and drop-offs
  • Maintained high customer ratings by providing friendly and prompt service
  • Ensured vehicle cleanliness and coordinated repairs as needed

Driver

DLG Farms Pvt. Ltd.
Kochi
02.2014 - 08.2017
  • Transported goods and personnel to multiple locations, ensuring timely deliveries
  • Monitored vehicle maintenance and managed service schedules
  • Coordinated with the logistics team to optimize delivery routes
  • Assisted customers during deliveries to maintain positive relationships

Customer Care Executive

Eben Telecom Pvt. Ltd.
Kochi
04.2012 - 01.2014
  • Provided customer support by addressing inquiries and resolving complaints efficiently
  • Managed communication in multiple languages to support diverse customers
  • Handled customer accounts and achieved key performance metrics

Education

Plus Two - Humanities

Govt. H.S.S
Kerala
01.2007

SSLC -

St. Mary's High School
01.2005

Skills

  • Driving Skills: Proficient in using Google Maps for efficient route planning, real-time traffic updates, and optimizing delivery or travel times, customer-oriented service, safety protocols
  • Business Operations: Expertise in managing taxi service operations independently
  • Computer Hardware and Networking: Certified by Sree Sankaracharya Computer Center, Kannur (2007-08)
  • CCTV Technician Training: Certified by NTS Computer Education, Cherupuzha (2015)

Timeline

Owner & Driver

Own Taxi Service
03.2020 - Current

Driver

Uber Technologies Inc.
09.2017 - 03.2020

Driver

DLG Farms Pvt. Ltd.
02.2014 - 08.2017

Customer Care Executive

Eben Telecom Pvt. Ltd.
04.2012 - 01.2014

Plus Two - Humanities

Govt. H.S.S

SSLC -

St. Mary's High School

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Anilkumar N C