Summary
Overview
Work History
Education
Skills
Certification
Project Management Tools
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Anil Kumar Raghav

Anil Kumar Raghav

Gurugram

Summary

Dynamic, results-driven Project Manager with over 14 years of experience leading cross-functional teams and executing complex, high-impact projects in cybersecurity, BFSI, telecom, and IT infrastructure sectors. Proven ability to align project objectives with strategic business goals while managing the full project lifecycle, ensuring regulatory compliance, and maximizing stakeholder satisfaction. Proficient in Agile, Scrum, and Waterfall methodologies, demonstrating a strong commitment to delivering excellence through innovative solutions and effective team collaboration. A track record of driving project success and fostering a culture of continuous improvement within diverse teams.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Project Manager – Professional Services

AlgoSec India LLP
01.2024 - Current
  • Manage the entire deployment process of AlgoSec products (Firewall Analyzer, Security Management, Policy Automation), from planning to post-deployment, ensuring the solutions are configured, tested, and fully integrated into the organization's security architecture.
  • Ensuring AlgoSec solutions meet industry standards and regulatory requirements (PCI-DSS, HIPAA, GDPR, etc.) through continuous monitoring and auditing. Leverage AlgoSec's compliance reporting tools to generate accurate and comprehensive reports.
  • Proficient in managing projects using Scrum, Waterfall and Agile methodologies, aligning delivery approach with project scope and stakeholder needs.
  • Led cross-functional teams through the full project lifecycle, utilizing Waterfall method for structured, sequential deliverables and Agile (Kanban) for iterative, customer-focused development.
  • Accountable for managing customer expectations and stakeholder engagement throughout the project lifecycle, and ensuring customer satisfaction.
  • Responsible for establishing a trusted/strategic advisor relationship for the customer and driving continued value of AlgoSec products and services.
  • Managing and coordinating Professional Services developers for code customization with ITSM, Remedy, Salesforce Sales Cloud, Service Cloud and Servicenow.
  • Responsible for subcontractor engagement which mainly includes task allocation, tracking and commercial aspects.
  • Crafted Scope of Work (SOW) documents to define project parameters and deliverables.
  • Effectively serves as the primary point of contact between customers and AlgoSec product management, R&D, Account Managers, Regional Sales Engineers, Support Team and Technical Engineers.
  • Involved in Pre-sales engagements by contributing project-specific insights such as effort estimation, risk identification, PS days planning, and validating feasibility during scoping discussions with the Sales and SE teams.
  • Advocate customer needs/issues cross-AlgoSec's departments.
  • Developed project plans, workbooks, and kick-off presentations.

Project Manager

Cisco Systems Inc.
01.2018 - 01.2024
  • Collaborated with cross-functional stakeholders including SEs, PSS, CX, and Product Teams to define objectives, success criteria, and training plans.
  • Managed Time & Material (T&M) and Fixed Price partner engagements by ensuring quality, billing transparency, and adherence to scope.
  • Led project initiation through structured kickoff calls, project scope alignment, milestone planning, and risk identification.
  • Created detailed project plans analyzing benefits, costs, risks, and work schedules, while executing risk mitigation and resource planning.
  • Scheduled and led regular team meetings with global stakeholders to update progress and align deliverables.
  • Delivered projects such as Cisco Intersight, HyperFlex, IWO, CWOM, and Lifecycle Incentive Programs across APJC.
  • Collaborated with Customer Success and Renewal teams to enhance software adoption post-deployment.
  • Established Project Governance Frameworks, implemented formal change control, and tracked quality assurance metrics.
  • Promoted continuous improvement by evaluating and refining delivery methodologies and team collaboration models.
  • Successfully completed service handovers, documentation, and customer sign-offs to formally close engagements.

Project Delivery Manager

BT Global Business Services
01.2013 - 01.2017
  • Led a 15-member Data Governance team in delivering large-scale Customer Data Cleansing and Uplift Projects.
  • Managed project scope definition (as-is/to-be), estimations, resource plans, and milestone schedules.
  • Ensured data uplift completion in coordination with component teams based on priorities like volume and deployment slots.
  • Delivered multiple parallel workstreams including Data Gathering, Profiling, Analytics, and Uplift.
  • Implemented Data Governance best practices to identify and resolve quality issues.
  • Provided support to MPLS/WAN delivery projects for a major enterprise client.
  • Coordinated task dependencies, data readiness, and collaboration between ASG teams and delivery units.

Team Member – Backend Operations

Bank of America
01.2010 - 01.2012
  • Engaged in back-office operations for mortgage loan document verification and audit workflows.
  • Reviewed customer documents and processed mortgage-related actions based on policy criteria.
  • Collaborated with internal quality control teams to flag issues and trigger remediation workflows.

Education

MBA - Marketing Management

IBMR
Ahmedabad, India
07-2009

BBA - Management

SCMIT
Sikar, India
05-2007

Skills

  • Project Lifecycle Management
  • Cross-Functional Coordination
  • Agile & Waterfall Delivery
  • Stakeholder Engagement
  • Risk Management
  • Regulatory Compliance (PCI-DSS, HIPAA, GDPR)
  • ITSM Integration (ServiceNow, Remedy)
  • Vendor/Subcontractor Management
  • Scope of Work (SOW) Development
  • Pre-sales Consultation
  • Project Documentation & Governance
  • MS Project (MPP)
  • Smartsheet
  • Jira
  • Asana
  • AlgoPro
  • Rocketlane
  • SharePoint
  • Confluence
  • Salesforce
  • Excel
  • MS office
  • Project scheduling
  • Project management
  • Project planning
  • Stakeholder communications
  • Project scope
  • Budget control
  • Cross-functional collaboration

Certification

  • PMP – Project Management Professional, 2027-02-28
  • Smartsheet Project Management Training
  • Microsoft Excel – Advanced
  • PMP Training Certification (KnowledgeWoods)

Project Management Tools

  • MS Project (MPP)
  • Smartsheet
  • Jira
  • Asana
  • AlgoPro
  • Rocketlane
  • SharePoint
  • Confluence
  • Salesforce
  • Excel
  • PowerPoint
  • ServiceNow

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Title: Project Manager – Professional Services

Timeline

Project Manager – Professional Services

AlgoSec India LLP
01.2024 - Current

Project Manager

Cisco Systems Inc.
01.2018 - 01.2024

Project Delivery Manager

BT Global Business Services
01.2013 - 01.2017

Team Member – Backend Operations

Bank of America
01.2010 - 01.2012

MBA - Marketing Management

IBMR

BBA - Management

SCMIT

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Anil Kumar Raghav