Anil Kumar Rawat
Noida
Summary
Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.
Overview
11
11
years of professional experience
Work History
Food and Beverage Assistant Manager
Fortis hospital Noida
Noida Sector 62
03.2024 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored patient progress and consulted with physicians regarding dietary modifications as necessary.
- Trained new employees to perform duties.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw the preparation of meals according to established recipes, portion control guidelines and standard operating procedures.
- Developed policies and procedures related to patient meal services operations.
- Oversaw food preparation, production and presentation according to quality standards.
- Completed multiple duties by handling transactions, maintaining cleanliness, and displaying exceptional customer service.
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
- Coordinated menus for special events in accordance with health department standards.
- Inspected dining and serving areas for cleanliness and proper setup.
- Coordinated food inventory and maintained costs within budget guidelines.
- Maintained records of patient diets including any special requirements or restrictions.
- Ordered food supplies, maintained inventory of equipment and ensured proper storage of food items.
Food and Beverage Assistant Manager
Fortis Escorts Hospital Okhla
New Delhi
09.2021 - 02.2024
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained new employees to perform duties.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw the preparation of meals according to established recipes, portion control guidelines and standard operating procedures.
- Developed policies and procedures related to patient meal services operations.
- Oversaw food preparation, production and presentation according to quality standards.
- Completed multiple duties by handling transactions, maintaining cleanliness, and displaying exceptional customer service.
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
- Coordinated menus for special events in accordance with health department standards.
- Coordinated food inventory and maintained costs within budget guidelines.
- Maintained records of patient diets including any special requirements or restrictions.
Food and Beverage Supervisor
Max Hospital Vaishali
Ghaziabad
04.2015 - 08.2021
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Implemented cost-saving initiatives such as portion control measures, waste reduction strategies and energy conservation efforts.
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment.
Food and Beverage Steward
Max Hospital Vaishali
Ghaziabad
02.2014 - 04.2015
- Coordinated timely delivery of services to patients, ensuring their needs were met efficiently
- Addressed patient Complaints liaising with seniors to implement prompt solutions and ensure satisfaction
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Adhere to hospital policies, procedures, and safety protocols
- Ensured the cleanliness and sanitation of food and beverage areas, maintaining high standards of hygiene and customer satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Implemented feedback from customers to improve service quality.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Ensured that all food was served at correct temperatures.
Education
MBA - Marketing Management
Shobhit University
Meerut06-2015
Skills
- Food safety
- Inventory management
- Menu planning
- Portion control
- Customer service
- Employee training
- Dietary knowledge
- Team leadership
- Quality control
- Cost control
- Basic Computer knowledge
Declaration
- I declare that the details provided in this CV are true and correct. I authorize verification of the information provided."
Timeline
Food and Beverage Assistant Manager
Fortis hospital Noida
03.2024 - Current
Food and Beverage Assistant Manager
Fortis Escorts Hospital Okhla
09.2021 - 02.2024
Food and Beverage Supervisor
Max Hospital Vaishali
04.2015 - 08.2021
Food and Beverage Steward
Max Hospital Vaishali
02.2014 - 04.2015
MBA - Marketing Management
Shobhit University
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