IT Infra Project Manager with over 10 years of successful experience in Information Technology. Recognized consistently for performance excellence and contributions to success in Information Technology industry. Strengths in Communication and Team Managing.
*My responsibilities include coordination and completion of projects on time within budget and within scope.
*Set deadlines, assign responsibilities, and monitor and summarize progress of project
*Prepare reports for upper management regarding status of project.
*Work directly with clients to ensure deliverables fall within the applicable scope and budget
*Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
*Ensure that all projects are delivered on-time, within scope and within budget
*Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
*Ensure resource availability and allocation
*Develop a detailed project plan to monitor and track progress
*Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
*Measure performance using appropriate project management tools and techniques
*Report and escalate to management as needed
*Manage the relationship with the client and relevant stakeholder
*Perform risk management to minimize potential risks
*Create and maintain comprehensive project documentation
*Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
*Develop comprehensive project plans to be shared with clients as well as other staff members
*Develop spreadsheets, diagrams and process maps to document needs
Handled Infra Upgrade Projects:-
CONTROL-M/Control-M agent upgrade
Control-M cloud setup
DB2 upgrade
BMC Discovery
BMC Remedy
SCCM migration
SCOM migration
Managing Change and release management with below responsibilities
Change Management:-
*Authorize and approve minor/low change
*Coordinate and conduct meetings with Change advisory board (CAB) to discuss higher risk changes
*Authority to implement or reject a change
*Ensures that all the activities designed to implement the change are as per the standards. The policies and procedures should be well defined, recognized and reviewed
*Prepare Change Summary Sheet that summarizes all RFC’s. This sheet helps the CAB team to understand and evaluate the proposed change
Release Management:-
*Plan the release of project deliverables and release life cycle.
*Communicate project-related tasks such as plans, timelines, requirements, etc. between different teams.
*Coordinate for release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
*Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of release is not affected.
*Tracking progress and find issues if any to improve process of release.
*Make sure that release is planned, according to requirements.
*Scheduling release readiness reviews before deployment and milestone reviews after each release.
*Create plans for implementation and deployment as per release schedule.
Plan and give weekly updates on release activities.
*Make sure allocation of Release Engineers/Teams to every release.
*Communicate with release managers from different IT departments.
*Taking ownership of Go-Live to make sure deployment is successful.
*Team up with relevant development teams responsible for building automation tools used to develop and deploy software.
*Schedule CAB meetings to discuss release schedules with team and find roadblocks, if any.
*Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
Project manager supervision
ITIL Foundation