ANIL KUMAR KARRI JAGANATH
Hyderabad
Summary
Experienced Director of Engineering with over 13 years of expertise in the eCommerce domain, specializing in B2B solutions. Proficient in software development, systems architecture, and process optimization. Skilled in leading teams, strategic planning, and delivering high-quality web applications using the Microsoft technology stack. Successfully built and launched four end-to-end products, including GrabOn, India's top coupons company, and SellersCommerce, a leading eCommerce platform. Currently spearheading the development of CloudCommerce, an innovative eCommerce SaaS engine for SellersCommerce. Recognized for driving successful projects, fostering innovation, and enhancing customer experience. Strong background in PCI DSS compliance and building scalable, secure systems. Committed to delivering excellence and optimizing processes to meet evolving project demands.
Overview
12
12
years of professional experience
Work History
Director of Engineering
SellersCommerce
04.2022 - Current
- Represented company within client industry organizations and at industry events.
- Awarded the Client Catalyst Award for exemplary client management. Successfully addressed client concerns promptly and provided accurate solutions, enhancing client satisfaction and loyalty.
- Played a key role in achieving quarterly sales targets by engaging with clients to understand their future business needs and current challenges. Provided effective solutions and closed new professional services deals, significantly contributing to the company's revenue goals.
- Led the company's PCI DSS compliance program, ensuring successful certification. This initiative enhanced the company's security measures and built trust with clients by safeguarding their sensitive data.
- Currently leading the development of CloudCommerce, the next-generation product for SellersCommerce. Collaborated closely with the Product Head from initial solution design to requirements gathering and conceptualization. Designed and architected the new product, positioning it as a cutting-edge solution in the market.
- Set the vision and roadmap for our entire engineering team, ensuring that we are delivering innovative products and solutions that meet the needs of our customers.
- Conceptualized, architected, and successfully launched two new products, extending current solution features and contributing to additional revenue streams for the company.
- Accountable for the entire Infrastructure and DevOps teams. Optimized billing processes and secured a $150,000 Microsoft Sponsorship program, significantly reducing company costs for a year.
- Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables.
- Define and execute the OKRs (Objectives and Key Results) for the entire engineering team, ensuring that they align with the company's overall strategy and business goals.
- Oversee the entire engineering team, providing guidance and support to individual team members, as well as setting priorities and making decisions that drive the success of the team as a whole.
- Provide strong leadership to our 45-member engineering team, setting expectations, providing coaching and feedback, and fostering a culture of innovation and continuous improvement.
- Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
- Functioned as the primary point of contact for high-profile clientele, addressing concerns and meeting or exceeding expectations.
- Led proposal development efforts, presenting engineering opportunities to senior leadership for go-no-go decisions.
- Managed resource allocation and utilization for entire Engineering department.
- Took ownership of assigned department-wide projects, presenting regular updates to senior leadership on progress and status.
- Adhered to overall company business goals, meeting prescribed completion deadlines on entire projects.
- Grew existing client relationships through consistent communication and effective contact.
- Designed and monitored project schedules and project manager assignments.
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Championed innovation, encouraging new ideas from team members and fostering a culture of continuous improvement.
- Reduced downtime and improved productivity through the implementation of effective preventive maintenance programs.
- Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
Engineering Manager
SellersCommerce
01.2020 - Current
- Leading various teams sizing up to 25+ members and delivering many critical projects.
- Implemented 12 week year execution cycle and set OKR's to the Engineering team which helped in building a high performing team and completed all the planned Product & Engineering roadmap items successfully.
- Built three-year technical roadmap in alignment with team and company direction
- Reviewed project goals and objectives on monthly basis with project manager and design team.
- Allied with other engineering leaders to plan, manage and coordinate teams around reaching prescribed development milestones.
- Responsible for end-to-end delivery and maintenance of web apps and product infrastructure.
- Work directly with marketing, operations, and design teams to ensure products meet business demands.
- Architect and oversee software development, infrastructure, quality control, and developer operations.
- Budget, evaluate, and onboard new technology solutions for internal use.
- Hire, train, and manage a team of full-stack software engineers.
- Mentor and grow talent as a software leader.
- Verified construction documentation conformed to quality assurance standards and client requirements.
- Established efficient workflow process, monitored daily productivity and implemented modifications to improve overall effectiveness of personal and activities.
Tech Lead
SellersCommerce
01.2018 - 01.2020
- Lead Architectural improvements, design and integration solutions, and formulate methodologies to optimize domain driven Object-oriented design and database development
- Performance enhancements and improvements to meet the client SLA
- Implemented highly optimized and robust Redis Cache
- Design Enterprise Search framework using Elastic NEST to search entire products catalog
- Responsible for gathering requirements, planning, executing and delivering the product to the client
- Fine-tuned various areas to optimize application performance
- Handled critical piece of development areas like Punch-out, SAML SSO, Payment
- Coordinated with both on-site and offshore team to gather all the requirements
- Managed a development team of 5 and Conduct code reviews, Status reviews and Code deployments using VSTS CI and CD.
- Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
- Led monthly meetings to coordinate support efforts across multiple departments.
- Built career path framework and mentored junior, senior, and lead engineers
Tech Lead
GrabOn
12.2016 - 01.2018
- Responsible for handling teams that handled the software development for many projects (user-facing and internal )
- Responsible for design and architecture of multiple applications across the product
- Built Security into new features of the application to prevent security breaches
- Responsible to design and architect a multi-module internal application which provides valuable insights to the company
- Responsible for increasing the webpage efficiency and reducing page load time by 50% (~5sec to 2.5)
- Worked closely with the leadership including Sales head, CEO.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Converted the product vision into user stories, prioritized the product backlog based on the corporate strategy, and worked with the SCRUM teams to convert the stories into product features.
- Has an excellent track record of successfully managing small to large projects from conception to completion with strong leadership, managerial, analytical and technical skills.
Team Lead
GrabOn
08.2015 - 12.2016
- Responsible to design and architect web application which provides users with coupons and deals. Stack: Asp.NET MVC, jQuery, SQL SERVER, Elastic
- Built a microservices based gift cards purchase module for the above-mentioned website. Stack: WebAPI, .NET Core, Mongo DB
- Part of a team which built an internal dashboard tool which provides insights to the core team and also allows them to add new content. Stack: Angular 5, Node JS, SQL SERVER
- Responsible for increasing the webpage efficiency and reducing page load time by 30% (~6.5sec to 5)
- Responsible in developing all the web services required for GrabOn mobile App. Stack: WebAPI, OAuth.
- Established efficient workflow process, monitored daily productivity and implemented modifications to improve overall effectiveness of personal and activities.
Sr. Software Engineer
LANDMARK IT SOLUTIONS PRIVATE LIMITED
07.2012 - 08.2015
- Junior Software Engineer to Sr.Software Engineer within 2 years due to strong performance and organizational impact.
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
- Built, tested and deployed scalable and modular software products
- Played a crucial role in migrating the entire product from Legacy to NextGen
- Identified and suggested new technologies and tools for enhancing product value and increasing team productivity
- Integrated Authorize.Net, Paypal, CyberSource, PayU money, Square, Stripe and MOneris payment gateways
- Integration with many product inventory providers using API, File Processing
- Responsible for complete Storefront module of the B2C application.
- Orchestrated efficient large-scale software deployments.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
Education
Bachelor Of Technology - ECE
Bandari Srinivas Institute of Technology (BSIT), Gollapally
Skills
- Engineering Management
- Project Management
- Strategic Thinking
- Architecture, Microservices, MACH, Application Security (including PCI DSS), SEO
Leadership and Management
Technologies
- NET Stack (C#, ASPNET MVC, NET Core, WEB API, EF, NET 8 & 9)
- SQL and Mongo
- JS/jQuery, React, HTML, CSS
- Customer satisfaction
- Scalability strategies & Expert in eCommerce
Additional Skills
Accomplishments
- Awarded as “Landmarker of the Quarter” for 3 times.
- Awarded as “Employee of the Quarter” in GrabOn for 4 times.
- Awarded as "Most Valuable Player" for 4 times and 2 "Spot Awards" in SellersCommerce.
- Successfully launched 2 new products, ensuring that they were delivered on-time and to a high standard of quality.
- Received multiple client appreciations for handling critical production situations.
- Migrated entire project from Legacy technologies to latest technologies within 3 months of code marathon and received appreciations from both On-Site and Management.
- Responsible for increasing the web page efficiency and reducing page load time by 50% (~6.5sec to 2.5)
Languages
English
Timeline
Director of Engineering
SellersCommerce
04.2022 - Current
Engineering Manager
SellersCommerce
01.2020 - Current
Tech Lead
SellersCommerce
01.2018 - 01.2020
Tech Lead
GrabOn
12.2016 - 01.2018
Team Lead
GrabOn
08.2015 - 12.2016
Sr. Software Engineer
LANDMARK IT SOLUTIONS PRIVATE LIMITED
07.2012 - 08.2015
Bachelor Of Technology - ECE
Bandari Srinivas Institute of Technology (BSIT), Gollapally
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