ANIL SUCHITHRA CHITHRA
PERSONAL BANKER (Senior Officer)
VARKALA,THIRUVANANTHAPURAM ,KL
Summary
Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services, and branch operations.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Personal Banker
IDFC FIRST BANK LTD
Thiruvananthapuram , Kerala
2020.02 - 2021.12
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Promoted financial products by maintaining excellent service offering knowledge.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Expanded client base by promoting new financial products.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
- Answered customer questions and explained available services such as deposit accounts, bonds and securities.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
Auditor
Social Audit Society, Government Of Kerala
Varkala , Kerala
2019.10 - 2020.02
- Complied with established internal procedures by examining reports, processes and documentation.
- Calculated payroll and check to confirm provided data matches with system data
- Completed audit papers by thoroughly documenting audit tests and findings.
- Prepared working papers, reports and supporting documentation for audit findings.
Customer Relationship Executive
Muthoot Finance
Varkala , Kerala
2016.08 - 2018.01
- Performed sales and marketing of gold loan products and cross selling other products
- Adding new customer to the branch from the open market
- Retain the customers through good service
- Doing take over loans
- Performed branch operations and cash handling
Education
MBA - FINANCE AND HR
Institute of Management in Kerala
Thiruvananthapuram 2014.07 - 2016.06
Bcom - Commerce Hotel Management
Sree Narayana College Sivagiri
VARKALA 2010.06 - 2014.05
Plus Two - Commerce
International Indian School
Saudi Arabia 2009.06 - 2010.04
Tenth - General
International Indian School
Saudi Arabia 2008.07 - 2009.05
Skills
Banking
Sales expertise
Teller auditing
Cash Handling
Client relationship management
Banking operations knowledge
Additional Information
Date of Birth: 30/05/1992
Marital status: Married
Declaration
I here declare by that the above statements are true of the best of my knowledge and beliefs
Timeline
Personal Banker
IDFC FIRST BANK LTD
2020.02 - 2021.12
Auditor
Social Audit Society, Government Of Kerala
2019.10 - 2020.02
Customer Relationship Executive
Muthoot Finance
2016.08 - 2018.01
MBA - FINANCE AND HR
Institute of Management in Kerala
2014.07 - 2016.06
Bcom - Commerce Hotel Management
Sree Narayana College Sivagiri
2010.06 - 2014.05
Plus Two - Commerce
International Indian School
2009.06 - 2010.04
Tenth - General
International Indian School
2008.07 - 2009.05