Animesh Anand
Summary
Experienced professional with a strong background in banking and fintech industries, demonstrating a proven track record in customer handling, financial analysis, risk management, product development, and NRI banking. Possessing deep knowledge of regulatory frameworks and excel at leveraging technology to improve operational efficiency and enhance the customer experience. With strong analytical skills and a strategic mindset, drive business success in dynamic environments.
Overview
6
6
years of professional experience
7
7
Certification
Work History
Support Specialist(KYC/ATO/FIU)
Revolut Technologies India Private Limited
2023.01 - Current
- Providing KYC/CDD analysis of individual customers
- Undertaking research, documents checks and financial crime risk assessment via internal and external sources
- Detecting and report suspicious activity including the predicate offenses to money laundering and terrorist financing
- Ensuring all documents submitted for CDD are in line with internal policies
- Identifying and analyze alerts generated by the monitoring system in order to identify potentially suspicious activity
- Escalating any red flags and potential risks to the escalation team
- Handling sensitive or confidential information
- Handling Customer Escalation and resolving Escalation tickets raised by Employees
- Reviewing and investigating PEP screening alerts utilizing the client screening system, internal Customer Due Diligence systems and third party sources
- Assisting with the validation of the Sanctions and PEP alert systems and participating in any testing of new releases or updates of current systems as necessary
- Providing Training to the Indian support team for accepted Documents/OVDs for Indian customers
- Responding and remediating issues identified by the Quality Control Team.
Relationship Manager(NRI)
South Indian Bank Limited
2022.02 - 2022.12
- Review the inflows and outflows in the mapped NRI accounts and also proactively tracks NRI visits to India.
- Handling Customer Escalation and resolving Escalation tickets for NRI customers
- Creating SOP's with technical and branch team for proper on-boarding of foreign and NRI applications/users
- Keeping self as well as Branch staff aware about latest AML/KYC circulars regarding NRI
- Maintain regular communication with both the customer and internal teams and constantly handle external and internal customer expectations.
- Remittances - Fee Income
Assistant Manager
Bandhan Bank Limited
2018.12 - 2022.10
- Handling Customer Escalation and resolving Escalation tickets
- Maintaining KPIs assigned by Bank
- Works as floor support to Keep check and perform regulatory requirements around areas such as 'know your customer' (KYC),'Anti money laundering' (AML) and 'customers due diligence' (CDD) for customers
- Manage on-boarding of new customers from inception to steady state for multiple engagements
- Creating SOP's with technical and branch team for proper on-boarding of applications/user
- Handling of operational calls with customers.
Education
Post Graduate Diploma In Banking And Finance - Banking And Financial Support Services
Bandhan Bank Limited
Kolkata, India12.2018
Bachelor of Technology(Mechanical Engineer) - Mechanical Engineering
IIMT College of Engineering
Greater Noida, India08.2017
Skills
- Exceptional communication and networking skills.
- Successful working in a team environment as well as independently and ability to follow instructions and deliver quality results.
- Leadership/Team management/AML/KYC/FIU/SCREENING/
- MS Office/Remote Desktop Support/Escalation Handling.
- Risk-based Investigation model (RBI) Certification-866864696
- Skill Certification: Product Management-475956462
- Skill Certification: Atlassian - Basic-4525292
- Skill Certification: Process Building - Basic-293161637
- Skill Certification: Looker - Basic-777729440
- Skill Certification: Project Management - Basic-833183363
- Skill Certification: Problem Solving - Basic-506438272
Accomplishments
- Got reorganization from Mr Chandra Shekhar Ghosh (MD & CEO/Bandhan Bank) and MR H R Khan (EX Deputy Governor RBI) for CASH ON MOBILE APPLICATION Software
- Awarded with consistent performer of the month.
- Recognized for keeping the Branch operations rating A for 4 consecutive years.
Certification
- Insurance Regulatory and Development Authority(IRDA)
- Fundamental/Basics of KYC(Know your customers)
Languages
English
Hindi
Hobbies and Interests
- Hiking and Travelling to Mountains.
- Playing Volleyball.
Timeline
Support Specialist(KYC/ATO/FIU)
Revolut Technologies India Private Limited
2023.01 - Current
Relationship Manager(NRI)
South Indian Bank Limited
2022.02 - 2022.12
Assistant Manager
Bandhan Bank Limited
2018.12 - 2022.10
Post Graduate Diploma In Banking And Finance - Banking And Financial Support Services
Bandhan Bank Limited
Bachelor of Technology(Mechanical Engineer) - Mechanical Engineering
IIMT College of Engineering
- Insurance Regulatory and Development Authority(IRDA)
- Fundamental/Basics of KYC(Know your customers)
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