Animesh Maity
Kolkata
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Engineer
FE
Kolkata
04.2022 - Current
- Coordinated with other teams within the organization to ensure successful implementation of projects.
- Created detailed documentation of network configurations and settings.
- Formulated plans using detailed drawings.
- Communicated with clients and coworkers about analysis results.
- Built relationships with vendors to ensure timely delivery of necessary equipment or services.
- Monitored system performance using various tools such as SNMP monitoring systems.
- Responsibility & Supprort to the installing/commisioning & integration WIFI SW,CISCO AP,RUCKUS AP.
- Maintaning switch D-link,Edgecore,Techroutes,Juniper.
- Maintaning controller of CISCO & RUCKUS Access Point.
- Maintaning controller of NMS & ZEBIX .
Customer Care Executive(Technical)
Technical Support
Kolkata
08.2020 - 03.2022
- Recorded details of all inquiries, complaints, and comments.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Technology - Electical & Electronics Engineering
Maulana Abul Kalam Azad University of Technology,
Paschim Medinipur05-2018
Diploma - Electrical Engineering
West Bengal State Council of Technical Education
Paschim Medinipur05-2015
Training - Electrical Engineering
Damodar Valley Corporation,Mejia Thermal Power Sta
Mejia02-2015
Training - Electrical Engineering
South Eastern Railway Kharagpur Divisi
South Eastern Railway 08-2014
Skills
- Network Monitoring tools
- Equipment installation
- Document Management
- Installation Planning
- Customer Support
- Relationship Building
- Team Communiction
- Network Design & Implementation
- Network Configuration
- Cisco,Juniper & other Networking Equipment
- Vendor Relationship Management
- Network Based Tools (like:Putty,HPSM,NMS,J-trac,Argus)
Affiliations
- Hearing songs
- Watching Cricket
- Connected to Social Network
Languages
Bengali
First Language
English
Beginner
A1
Hindi
Beginner
A1
Certification
- CITA Course
Timeline
Field Engineer
FE
04.2022 - Current
Customer Care Executive(Technical)
Technical Support
08.2020 - 03.2022
Bachelor of Technology - Electical & Electronics Engineering
Maulana Abul Kalam Azad University of Technology,
Diploma - Electrical Engineering
West Bengal State Council of Technical Education
Training - Electrical Engineering
Damodar Valley Corporation,Mejia Thermal Power Sta
Training - Electrical Engineering
South Eastern Railway Kharagpur Divisi
- CITA Course
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