Animesh Mishrra
Associate Director
Hyderabad
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Proven strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
General Manager
Cognizant Technologies Solutions
11.2022 - Current
- Site level delivery management for Hyderabad and Kuala Lumpur - 600+ HC
- Stakeholder & Business Growth management
- Financial growth & sustainability
- Project & Program management
- Risk and Compliance
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Engagement Lead - Sr. Service Delivery Leader
Concentrix India Pvt Ltd
05.2020 - 11.2022
- Managing client engagement across 6 programs, 1500+ FTEs across Hyderabad & Gurugram
- New Age competency - Growth Leader for Fintech and Labelling across India and US market
- Analyzed corporate intelligence data to understand market trends and patterns
- Investigate products and markets to determine area of opportunities
Project Lead Consultant - Service Delivery Manager
Cognizant Technology Solutions Pvt. Ltd
10.2015 - 05.2020
- Analyzed competitive market strategies through analysis of related product, market and share trends.
- Disseminated information regarding tools, reports and metadata enhancements.
- Maintained library of model documents, templates and other reusable knowledge assets.
Lead Analyst - Team Leader
Fidelity Information Services
12.2012 - 10.2015
Team Lead - CRM Operations
Concentrix India Pvt Ltd
10.2007 - 12.2012
Education
Bachelor of Commerce -
University of Lucknow, Uttar Pradesh
Skills
Organizational Development
Accomplishments
- New business acquisition in Costa Rica, resulting in 8% growth through farming existing business
- New competency development through New age business initiatives in KYC & AML domains
- Opportunity identification to create a vertical team through integration of global delivery teams, creating new expansion opportunities
- Global exposure of setting new business across, North America, Latin America, APAC
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Projects
Be First - Reducing go to market time by ~25% for new hires, 2023
Elixir - Knowledge Dissemination Standardization, 2016
Metric Standardization, 2017
New age capabilities - Competency establishment for new age businesses, 2022
Efficiency gains through Lean projects, synergies mapping and merger, program design intervention
OPEX optimization projects (2013, 2017, 2018, 2020, 2022) transport & scheduling optimization, new hire pipeline standardization, growth funnel program design
Timeline
General Manager
Cognizant Technologies Solutions
11.2022 - Current
Engagement Lead - Sr. Service Delivery Leader
Concentrix India Pvt Ltd
05.2020 - 11.2022
Project Lead Consultant - Service Delivery Manager
Cognizant Technology Solutions Pvt. Ltd
10.2015 - 05.2020
Lead Analyst - Team Leader
Fidelity Information Services
12.2012 - 10.2015
Team Lead - CRM Operations
Concentrix India Pvt Ltd
10.2007 - 12.2012
Bachelor of Commerce -
University of Lucknow, Uttar Pradesh
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