Animesh Pandeya
Technology Leader
Bengaluru,KA
Summary
Technology leader with 20+ year progressive career in Life-sciences & BFSI industries. Extensive experience of leading global teams to set strategy & deliver technology, process & organisational change to deliver enhanced end-user experiences while enabling businesses to exceed objectives.
Proven ability to adopt leading edge technology to drive business value. Skilled in leading global IT strategy & roadmaps, delivering complex solutions in regulated environments by leveraging internal & 3rd party capabilities across diverse IT functions.
Overview
3
3
Certificates
5
5
years of post-secondary education
20
20
years of professional experience
Work History
Global Head - RDS IT App. Mgmt. & Customer Support
IQVIA
Benaguluru, KA
02.2019 - Current
- Leading 500+ globally distributed professionals providing multi-modal Tier 1/2/3 support for all internal & external technology platforms driving IQVIA's USD 5.7 Billion R&DS Business.
- Accountable for support P&L of USD 18 Million. Delivered 10% decrease in support Opex.
- Designed & implemented disaster-resilient & scalable technology support model for 50x user growth (2K to 130K+ Sites & Patients) within 5 months for COVID Vaccine mega trials
- Leading Technology Modernisation (Data Centre migration, Application rationalisation, Cloud adoption) & Support Digitisation (Self Serve enablement, Monitoring, Automation,Chat bots, Analytics) for RDS Technologies.
- Leading integration and standardization of support services across IQVIA RDS Technologies.
Global Head - RDS IT GTC Business Operations
IQVIA
Bengaluru, KA
09.2017 - 01.2019
- Drove optimisation of USD 10+ Million P&L for Global Technology Center (GTC)
- Designed & implemented vendor engagement strategy and Managed Services Provider (MSP) program for contract staff management
- Designed & implemented Centralised Resource Management function driving 100+% increase in Capitalisation & Utilisation of resources
- Took additional accountability as Head of IQVIA India Innovation Council to drive culture of innovation (Setup Innovation Lab & Frameworks, Organised 2 Hackathons)
Program Director - R&DS IT Transformation Program
IQVIA
Bengaluru, KA
09.2016 - 09.2017
- Drove transformation of world’s largest CRO’s IT organisation to establish operating model enabling better outcomes for IQVIA's RDS Business unit.
- Accountable for business case, transformation strategy, program implementation, organisation design and process redesign.
- Led global cross-functional team from IT, HR, Finance, Strategic Sourcing & Corporate Communications for design & implementation of operating model covering 500+ employees across multiple IT functions in US, India & Europe.
- Took additional accountability to drove country level integration initiatives post-merger of Quintiles & IMS Health.
Delivery Head - Quintiles IT India Tech. Group
Quintiles (now IQVIA)
Bengaluru, KA
10.2014 - 08.2016
- Created and implemented strategy for evolution of Global Capability Center (GCC) from an offshore resource centre to a strategic delivery partner.
- Led team of 300+ architects, analysts, project managers, developers & testers for development & implementation of business-critical applications.
- Established CoEs for development, testing, project management & delivery excellence to drive strategy for Dev & Test Automation and Metrics driven delivery.
Product Manager (CSS) & India Delivery Lead
Quintiles (now IQVIA)
Bengaluru, KA
09.2012 - 09.2014
- Accountable for creation & delivery of technology roadmap for Cardiac Safety Services.
- Led India technology teams for delivering industry leading solutions to drive higher revenue, profitability and quality for business.
Sr. Development Manager
Ness Technologies / Quntiles (now IQVIA)
Bengaluru, KA
09.2011 - 09.2012
- Accountable for managing 60 person India based development teams of multiple business-critical applications.
- Led transition for teams from Ness to Quintiles internal IT as part of EDTC internalisation.
Sr. Project Manager
iGATE Global Solutions
Toronto, ON
04.2007 - 09.2011
- End-to-End project management and delivery of USD 15 million portfolio of enterprise level transformative projects for the Royal Bank of Canada.
- Led global cross functional team drawn from RBC, iGATE, Microsoft Consulting & Avanade for implementation and rollout of MS Dynamics CRM for 4000+ employees of RBC.
- Project managed and delivered multiple strategic projects for RBC’s payments platform.
Offshore Project Manager
iGATE Global Solutions
Bangalore, KA
04.2005 - 03.2007
- End-to-end ownership of USD 3 million account servicing North America's largest construction & agricultural equipment finance company.
- Offshore delivery management for RBC projects.
- Recognised for excellence in delivery via CEO award.
Developer, Project Lead
iGATE Global Solutions Ltd.
Bangalore, KA
09.2000 - 03.2005
- Managing teams for delivery of Requirements, Design, Coding, Unit Testing and Integration, System & UAT support for customer projects.
- Recognised for excellence in delivery via multiple management awards.
Education
PG Diploma - Software Engineering And Management
Mahindra Institute of Software Engineering & Management
Pune 08.1999 - 08.2000
Bachelor of Engineering - Mechanical Engineering
Army Institute of Technology, Pune University
Pune 07.1995 - 07.1999
Skills
Leading IT Transformations
undefinedCertification
INSEAD Executive Education - Blue Ocean Strategy
Timeline
Global Head - RDS IT App. Mgmt. & Customer Support
IQVIA
02.2019 - Current
INSEAD Executive Education - Blue Ocean Strategy
05-2018
Global Head - RDS IT GTC Business Operations
IQVIA
09.2017 - 01.2019
Program Director - R&DS IT Transformation Program
IQVIA
09.2016 - 09.2017
John Hopkins University (via Coursera.org) - Crash Course in Data Science
10-2015
IIM Bangalore - Creating High Performance Organizations
03-2015
Delivery Head - Quintiles IT India Tech. Group
Quintiles (now IQVIA)
10.2014 - 08.2016
Product Manager (CSS) & India Delivery Lead
Quintiles (now IQVIA)
09.2012 - 09.2014
Sr. Development Manager
Ness Technologies / Quntiles (now IQVIA)
09.2011 - 09.2012
Sr. Project Manager
iGATE Global Solutions
04.2007 - 09.2011
Offshore Project Manager
iGATE Global Solutions
04.2005 - 03.2007
Developer, Project Lead
iGATE Global Solutions Ltd.
09.2000 - 03.2005
PG Diploma - Software Engineering And Management
Mahindra Institute of Software Engineering & Management
08.1999 - 08.2000
Bachelor of Engineering - Mechanical Engineering
Army Institute of Technology, Pune University
07.1995 - 07.1999
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