ANIMESH PRASAD

Project : IDFC First Bank

• Worked in Agile Workflow
• Performed Solutions for the Issues Raised by the Sales user in their Loan applications for the customers across all the Journeys.
• Worked as L -2 Support for SFDC.
• Managed high volume of tickets and provided solutions for those tickets in stipulated time.
• Also established benchmarks for my team by my performance as i worked as developer to perform RCA in Support environment

To work on salesforce Customization , Automation, apps and Issues.

Project: Senior Marketing Advisor

• Worked on lead deduplication
• Implemented Lightning Scheduler
• Worked on Lightning Flows and Process builder
• Worked on Skill based Routing

Project: Strategic Benefit Resources

• Worked on Flows and Process builder to setup app
• Worked on Custom Report types to show 360 degree view.
• Worked on Third Party apps called Zapier and Quickbooks and integrate it from salesforce
• Worked on Nintex Docgen Invoice and Automation.

Project: Elite Insurance Partner:

• Worked on Screen flows to run the Functionality
• Worked on Scheduled and Record Triggered flow to implement the Functionality.

Project (Club Marriott):-

• Set up and controlled user profiles and access levels for each database segment to protect important data.
• Set Up master data in SFDC which will be reflected to App.
• Handled all the business email templates for club marriott.
• Developed workflow rules, Process builders and Visual workflow.
• Worked on development part such as created Apex classes, Visualforce pages, SMS metadata.
• Handled all the reports and dashboards for club Marriott.
• Worked on data syncing process.
• Set up URL hacking in salesforce for report and Dashboards
• Developed tax Invoices for the program using Apex Class and visualforce pages.

Project(Ole Sereni):

• Set up and controlled user profiles and access levels for each database segment to protect important data.
• Set Up master data in SFDC which will be reflected to App.
• Handled all the business email templates for Ole sereni.
• Developed workflow rules, Process builders and Visual workflow.
• Worked on development part such as created Apex classes, Visualforce pages, SMS metadata.
• Handled all the reports and dashboards for Ole sereni.
• Worked on data syncing process.
• Set up URL hacking in salesforce for report and Dashboards
• Developed tax Invoices for the program using Apex Class and visualforce pages..

Job Responsiblities:

• Created and implemented database designs and data models.
• Set up and controlled user profiles and access levels for each database segment to protect important data.
• Wrote and maintained technical and functional specifications to document database intentions and requirements.
• Tested programs and databases to identify issues and make necessary modifications.
• Designed and developed Reports and analytical data structures.
• Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
• Coordinated with Sales team and resolved their technical issues.
• Worked on Triggers, Email templates, Visualforce pages.

Job Reseponsibilities:

• Interact with Clients on JIRA
• Resolved the Issues raised by clients on JIRA.
• Handled the salesforce admin responsiblities on 24*7 Shifts.

Projects:

• Worked on OTC(Order to Cash) domain.
• Worked on the salesforce business logics like workflow, process builders, validation rules.
• Worked on JIRAs.
• Handled sandbox environments
• Handles Data related tasks on data loader and workbench.

• Set Up Custom functionality for rollup Summary fields (Rollup Summary on Lookup relationship) through.
• Visual Workflow For the Clients like OPES Advisor and Global Credit Advisor.
• Set Up Some Complicated Reports and Dashboards for the Client EXL Services.
• Setup a Custom Homepage Lightning Page for the Client Platinum Equity.
• Setup a custom Functionality using Visual Workflow and Process builder to track latest date of the open activity for Brookstone Partners and Livingstone.
• Configuration and administration of Salesforce.com enterprise editions.
• Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.
• Conducted training on all salesforce related systems to sales and marketing teams.
• Created training materials based on business requirements.
• Developed, launched and managed in-depth dashboards and reports for all team functions on both management and individual levels.
• Configured page layouts, workflows, document templates, record types, & data fields.
• Implemented & maintained reports and dashboards.
• Created custom objects, fields, and triggers.
• Managed multiple sandbox environments.
• Completed work in timely manner.
• Successfully participated in group projects.