Animesh Sharma
Ranchi
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Executive
dream founders
Ranchi
06.2025 - Current
- Maintained accurate records of customer interactions, transactions and comments in the database system. Resolved customer complaints in a timely manner while maintaining professional attitude.
- Communicated effectively with team members to ensure timely response times for customers. Assisted customers with product returns or exchanges according to established guidelines.
Offline Internship
Zielhoch Company
New Delhi
07.2024 - 09.2024
- Project Title: Marketing & Finance
- Role: Worked under the guidance of Mr. Akash Chaudhary on marketing and finance tasks during 2 months.
- Prepared reports summarizing project progress and results for management review. Maintained accurate records of all activities performed throughout internship period.
- Maintained positive working relationship with fellow staff and management. Identified needs of customers promptly and efficiently.
Education
B.B.A/ B.M.S - Business Management
Amity University-Ranchi
Ranchi, Jharkhand06.2025
Skills
- Project management
- Effective communication
- Problem solving
- Customer retention
- Technical support
- Customer engagement
- Troubleshooting
- Marketing
- Customer relationship management
Languages
Hindi, English, Marwari
Projects
Academic Project 1 – Influencer Marketing Impact on Brand Visibility, Description: Analyzed how influencer marketing helps brands become more visible to their target audience.
Academic Project 2 – Effectiveness of Influencer Marketing on Brand Awareness, Description: Studied how influencer marketing strategies improve consumer awareness.
Certification
- Google – Project Management
- Https://www.coursera.org/account/accomplishments/verify/P9G7EUPDC2UN
Affiliations
Active Member – Amity University Cultural Committee
Participated in organizing college events and inter-department fests, enhancing team coordination and event planning skills.Helped organize and manage finance and sponsorship activities, developing budgeting and negotiation experience.
College Cricket Team Player – Amity University Jharkhand
Represented the university in inter-college tournaments; developed leadership, teamwork, and strategic decision-making under pressure.
Kabaddi Team Member – Zonal Level (School/College)
Competed in district/zonal-level kabaddi tournaments; built stamina, focus, and strong team collaboration skills.
Timeline
Customer Service Executive
dream founders
06.2025 - Current
Offline Internship
Zielhoch Company
07.2024 - 09.2024
B.B.A/ B.M.S - Business Management
Amity University-Ranchi
Similar Profiles
Joseph HaiderJoseph Haider
Shipping and Receiving Coordinator at Founders Cigar CompanyShipping and Receiving Coordinator at Founders Cigar Company
Shawn WinnellShawn Winnell
Third Shift Lead Cellar Operator at Founders Brewing CoThird Shift Lead Cellar Operator at Founders Brewing Co
Madison MacLeodMadison MacLeod
Restaurant Server at Founders The Lakes Golf Club & ResortRestaurant Server at Founders The Lakes Golf Club & Resort
SACHIN KUMARSACHIN KUMAR
Senior Engineer – Civil at FIDESTO Project Pvt. LtdSenior Engineer – Civil at FIDESTO Project Pvt. Ltd
Aman Kumar SahAman Kumar Sah
Quality Executive at The Mission HospitalQuality Executive at The Mission Hospital