Animesh Yadav
Surat
Summary
Dynamic Team Leader with a proven track record at Reliance Digital, excelling in team building and client service. Spearheaded initiatives that significantly increased customer satisfaction, mentored junior staff to leadership roles, and fostered a collaborative environment. Expert in work planning and prioritization, adept at leading high-performing teams to exceed goals.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
5
5
years of professional experience
Work History
Team Leader
Reliance Digital
02.2020 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Assisted in recruitment to build team of top performers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Education
BBA - Business Administration
Dollyben Desai Institute of Computer And Allied
Surat06-2025
High School Diploma -
Guru Krupa Vidya Sankul
Surat06-2017
High School Diploma -
Shanti Nikten High School
Surat, India03-2013
Skills
- Team building
- Client service
- Work Planning and Prioritization
- People management
- Teamwork and collaboration
- Goal setting
- Staff education and training
- Leading team meetings
- Cash handling
Languages
Hindi
English
Gujarati
Timeline
Team Leader
Reliance Digital
02.2020 - Current
BBA - Business Administration
Dollyben Desai Institute of Computer And Allied
High School Diploma -
Guru Krupa Vidya Sankul
High School Diploma -
Shanti Nikten High School
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