Animish Sapkal

SAP End to End Implementation Project for a Major FMCG Client (Fortune 500)

- Collaborated closely with cross-functional teams to gather and analyze business requirements, developing tailored solutions that enhanced operational efficiency and data accuracy.

- Worked with senior consultants to analyze client requirements and configure SAP systems, ensuring precise alignment with business needs.

- Managed project timelines, budgets, and resource allocation, achieving project milestones within set deadlines and under budget.

- Provided timely and effective functional support for SAP SD users, resolving system issues across various project locations and minimizing downtime.

- Partnered with technical teams to analyze and troubleshoot order processing, pricing, and delivery-related problems.

- Evaluated integration between SAP and various interfaces, including Salesforce, ensuring seamless data flow and system interoperability.

- Conducted comprehensive user training sessions, empowering users to maximize system capabilities and efficiency.

- Assisted in system upgrades and patches, ensuring smooth transitions and minimal disruption to business operations.

- Participated in on-call rotation, maintaining high availability of the SAP system and ensuring prompt issue resolution.

- Contributed to the development and implementation of best practices for SAP SD support, enhancing overall team efficiency.

- Led key audit initiatives, significantly improving quality management processes.

- Achieved a 95% resolution rate within SLA for complex SAP SD issues, demonstrating exceptional problem-solving skills.

- Collaborated with teams to perform root cause analysis, identify trends, and implement preventive measures.

- Conducted regular system audits to ensure data accuracy and compliance with business processes.

- Assisted in testing and validating system changes, patches, and enhancements to ensure quality and reliability.

- Acted as a liaison between end-users and different teams facilitating effective communication and problem resolution