Anindo Sinha Chowdhury
Mumbai
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Associate
Angel One Limited
MUMBAI
2019.02 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Relationship Manager
HDFC Securities
MUMBAI
2018.03 - 2018.12
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Assisted customers with opening accounts and signing up for new services.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
Bachelor's of Commerce - Information Technology
Kendriya Vidhalaya
Chandrapur 2006.07 - 2011.02
Skills
Microsoft Excel
undefinedTimeline
Customer Service Associate
Angel One Limited
2019.02 - Current
Relationship Manager
HDFC Securities
2018.03 - 2018.12
Bachelor's of Commerce - Information Technology
Kendriya Vidhalaya
2006.07 - 2011.02
Similar Profiles
Yashwanth KotariYashwanth Kotari
Director - Database Reliability Engineer at Angel One LimitedDirector - Database Reliability Engineer at Angel One Limited
Pradnya WanmaliPradnya Wanmali
Senior Executive KYC at Angel One LimitedSenior Executive KYC at Angel One Limited
Harshada R HaldankarHarshada R Haldankar
Specialist at Angel One LimitedSpecialist at Angel One Limited