Anirban Dhar
Khardaha
Summary
Highly-motivated employee with 7 years of experience in Sales, Collection & Operation, desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
BC Operation
VFS Capital
10.2023 - Current
- Business Sales & Operation.
- Collection monitoring.
- Reconciliation of all data between Bank & BC.
- Co-ordinate with all departments for smooth process.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
SLI Department
HDFC Bank LTD
01.2021 - 09.2023
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Sales Executive
IDFC First Bank
09.2019 - 06.2020
- Lead Generation.
- Implemented processes for cross-selling products or services based on customer needs.
- Cultivated relationships with existing customers to encourage repeat business.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Negotiated contracts with clients on behalf of the company.
Team Leader
E-Kart Logistics
02.2017 - 08.2019
- Scheduling and planning.
- Maintaining good portfolio of Hub.
- Manpower handling.
- Train newcomers to follow operation standards.
- Provide day- to- day technical support.
- Segment wise checking of all the parameters & analysing technical problems and creating solutions involving the use of existing techniques or tools.
- Operational day to day Database support.
Education
Bachelor of Arts - History Honours
Bhairab Ganguly College
Kolkata07-2017
Skills
- Financial analysis
- Process improvement
- Sales
- Collection monitoring
- Negotiation technique
Mailing Address
74/a, Nutan Pally, Khardaha, West Bengal, 700119
Languages
Bengali
First Language
English
Upper Intermediate
B2
Hindi
Proficient
C2
Awards & Achievements
- Awarded for best quarterly business for 2 times in FY 2024-2025 by VFS Capital Limited.
- Got WOW Card award 2 times for best productivity for JLG business by HDFC Bank.
- National Champion (U-14) in football in 2007.
- State Champion (U-19) in football in 2012.
Extracurricular Activities
Playing Football & Volleyball for 1st Division Club & District level.
Disclaimer
I, Hereby, solemnly declare that all the information made above are true & correct to the best of my knowledge and belief.
Timeline
BC Operation
VFS Capital
10.2023 - Current
SLI Department
HDFC Bank LTD
01.2021 - 09.2023
Sales Executive
IDFC First Bank
09.2019 - 06.2020
Team Leader
E-Kart Logistics
02.2017 - 08.2019
Bachelor of Arts - History Honours
Bhairab Ganguly College
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