Seeking a position to utilize my skills and abilities in the industry that offers professional growth while being resourceful, innovative and flexible. Key Skills : Maintaining influencer relationship to retain our existing customers and to build up new prospects to enhance our business and to increase our sales. Current Designation : Dy. Manager Business Development Current Industry : Building Materials (Nitco Ltd.)
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Dy. Manager Business Development
Nitco Ltd
Kolkata
01.2019 - Current
Operations: -
Visiting our existing clients and new prospects like Architects, Interior Designers, PWD, CPWD
Engineers, Govt
Contractors and renowned Builders in order to maintain strong relationship and showcase our product portfolio like Tiles, Marble & Mosaico
Describe our production procedure & USP of our product
Share the various types of tiles laying concepts according to the tiles aesthetic
Try to understand exact need of the clients, according to that I suggest the tiles colour, texture & also suggest which segment of tiles should be used at exterior or interior & which should be used in high traffic area as per the technical specification
Apart from this, to generate the business I have to do some other exercises as well like -
Sometimes Architects, Engineers or Developers select the tiles shade from our competitor product portfolio
Then I have to take initiative to find out closest match shade from our product portfolio & try to make a product presentation, So that I can also specify our product for the same project
We also have a scope of cross selling of our product because we are dealing with Marble &
Mosaico
If in any cases I find out that client have a requirement of Marble or Mossico (Step
Tiles, Marble inlay, Carpet, Border etc.) then I showcase our different product line, talk about the
USP & share the different ideas
So that client gets the interest from our new product line
Because of these exercises clients have a clear picture about our product line which helps them to do the specification & approve the final product in their different projects
Then after generating the order from client, I coordinate with our respective sales team member
So that our sales team can execute the same
After receiving the purchase order from any project I have to co-ordinate with our production team to deliver the material on scheduled time frame
I also have to organize Architects, Interiors & Builders Meet to create brand awareness
Do the weekly & monthly reporting to Senior & Reporting Heads and follow-up with HO (Kanjurmarg
Bombay) over MIS report (PJP/DCR & Project Report)
ACHIEVEMENTS: Effective from the month of this Jul’2022, I have been promoted to Dy. Manager Business Development Position from Asst.Manager Business Development in Nitco Ltd. Kolkata.
Asst.Manager Sales
Greenlam Industries Ltd, Allied Vertical
Kolkata
08.2018 - 01.2019
Operations: -
Visiting our existing clients and new prospects like Architects, Interior Designers, PWD, CPWD
Engineers, Govt
Contractors and renowned Builders in order to maintain strong relationship and
showcase our product portfolio like Laminate, Prelam particle board, Toilet Cubicles, HPL &
describe our production procedure & USP of our product
Share the various types of fixing
concepts according to the aesthetic
Try to understand exact need of the clients, according to that
I suggest the Laminate colour, texture & also suggest which segment of Laminate should be used
at exterior or interior
Apart from this, to generate the business I have to do some other exercises as well like -
Sometimes Architects, Engineers or Developers select the Laminate shade from our competitor
product portfolio
Then I have to take initiative to find out closest match shade from our product
portfolio & try to make a product presentation, So that I can also specify our product for the
same project
We also have a scope of cross selling of our product because we are dealing with HPL, Doors
UNICORE Laminate, AFX, and Chalk Grade
If in any cases I find out that client have a
requirement of these above mentioned segment then I showcase our different product line, talk
about the USP & share the different ideas
So that client gets the interest from our new product
line
Because of these exercises clients have a clear picture about our product line which helps them to
do the specification & approve the final product in their different projects
After receiving the purchase order from any project I have to co-ordinate with our production
team to deliver the material on scheduled time frame
I also have to organize Architects, Interiors & Builders Meet to create brand awareness
Do the weekly & monthly reporting to Senior & Reporting Heads and follow-up with HO
(Delhi) over MIS report (PJP/DCR & Project Report)
Le Studio Officer
Nitco Ltd
Kolkata
12.2014 - 08.2018
Operations: -
Joined an LA Studio Officer for Nitco Ltd since from December 2014 where I need to manage 3000 SqFt Area LA Studio and generate Lead and distribute to Area Wise Sales
Team
Job Responsibility is to look after the entire studio starts from proper product display & showroom upkeepment, maintaining the stock, attending all walk-in customer, providing the floor support to all the sales staff, to do up sell products to customer, tracking sales and contributing high value SKU
Provide excellent customer service and coordinating with
Depot as well as with Dealers in order to ensure the delivery of the products on time
Analyzing customer feedback and handling all the customer queries and concern wherever required & distributing the same to field sales executives
Follow up with end customer and dealer and sub dealer’s network for the execution of orders
Organize Architect, Interior &
Builder meet to create brand awareness
Do the weekly & monthly reporting to Senior &
Reporting heads and follow-up with HO (Kanjurmarg Bombay) over MIS
Need to do closing of sales in interaction with channel partners & sales executives
Online tracking report & CRM updating on regular basis
LA Studio maintenance, innovative panels &
Mockup display
Always tries to generate more business
Also gives innovative ideas to customers for their betterment of Interiors
During any New Product Launch physically visit all the Architects, Interiors and Influencers to invite them and coordinate with them to ensure their presence in the Product Launch
ACHIEVEMENTS:
Effective from the month of this April 2017, I have been promoted to Sr.Executive Business Development
Store Manager
Jalan & Sons – (Modfurn)
Kolkata
10.2011 - 11.2014
Detailed job Profiles: -
Operations: -
Joined an Assistant Store Manager for The Modfurn from October 2011 where I needed to manage 2200 SqFt Area Store and drive a team force of 12 – 14 and then from April 2014 I have been promoted to Store Manager and worked till November 2014 where I needed to manage 5500 SqFt Area Store and derived a team force of 10 – 11
Job Responsibility was to look after the entire store starting from the displays, maintaining the stock, providing the floor support to all the sales executives to do the product selling, motivating Sales Team to achieve the target, preparing Sales Promotional Planning every day morning and, Coordinating with Warehouse and
Delivery team in order to ensure the delivery of the products on time
Handling all the customer request and concern wherever required, managing the system through the mail, follow up the service part in CRM, follow up the execution of orders, and time to time doing the market survey of product price in order to provide the updates and directly reporting DSR (Daily Sales Report ) to MD
For Monthly Review Meeting, preparing PPT presentation on monthly activities including Sales, Delivery, Target Achieved Store wise and Individual Sales Executive wise.
Assistant Store Manager
Essar Telecom Retail Limited
Kolkata
06.2008 - 10.2011
Operations: -
Joined as a Duty Manager for The Mobile Store since from June 2008, and then from
October 2009 was promoted to Assistant Store Manager
Job Responsibility was to look
after the store starting from the displays, maintaining the stock, selling the product, meeting
the targets, handling all the customer request and concern wherever required, managing the
system through the mail, maintaining the various types of file, like cash handling file, stock
receiving file, stock transferring file, invoice file, and time to time doing the market survey
of product price in order to provide the updates to the higher management
And being a, I was looking after Nine SIS’s (Shop In Shop), their sales,
operational issues and solving system related issues if any.
Sales Executive
Worked in Pantaloons Retail India Limited - (Big Bazaar)
Kolkata
01.2008 - 05.2008
Responsibility was to look after plastics department - from displays, stocking the items on the floor according to the supply in the warehouse, putting on the discounts as when required, taking out the daily reports as when required and handling all customers request and concerns if any.
Technical Associate
Tech Mahindra Ltd
Kolkata
08.2007 - 12.2007
Responsibility was to handle online query management and database and to provide technical resolution for overseas clients providing first time fix to their problems, relating Telecom process AT&T
Also acted as a supporting hand for colleagues in regards to technical queries
ACHIEVEMENTS, (level 2 support) from, BPO)
ADDITONAL SKILLS:
Able to grasp the any new things very fast, and utilizing it
And always try to give the best performance by working hard and with full dedication.
Education
B.A -
C.U
Science
W.B.C.H.S
S.E GEN - undefined
W.B.B
Skills
SOFTWARE EXPOSUREundefined
Certification
A+ & N+ Certification from IIHT
Nature & Wildlife Photography
Extensive experience of capturing images and producing photographs of wildlife in their habitats. Immense knowledge of outdoor survival techniques, wildlife tracking methods, and management of environmental issues. Remarkable knowledge of proper use of cameras and lenses in photography.
Timeline
Dy. Manager Business Development
Nitco Ltd
01.2019 - Current
Asst.Manager Sales
Greenlam Industries Ltd, Allied Vertical
08.2018 - 01.2019
Le Studio Officer
Nitco Ltd
12.2014 - 08.2018
Store Manager
Jalan & Sons – (Modfurn)
10.2011 - 11.2014
Assistant Store Manager
Essar Telecom Retail Limited
06.2008 - 10.2011
Sales Executive
Worked in Pantaloons Retail India Limited - (Big Bazaar)